Verizon
503 Knox Square Drive, Galesburg, Illinois 61401
About the Business
Verizon is a leading telecommunications company with a store located at 503 Knox Square Drive in Galesburg, Illinois. As one of the largest wireless service providers in the United States, Verizon offers a wide range of products and services including cell phones, tablets, accessories, and wireless plans. Customers can visit the store to browse the latest devices, get assistance with technical issues, or sign up for a new plan. With a reputation for reliable service and innovative technology, Verizon is a trusted choice for all your wireless needs.
Photos
Contacts
503 Knox Square Dr Ste 116, Galesburg, IL 61401, United States
Opening hours
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
10:00 - 17:00
Reviews
"If i could give -5stars i would! The worst customer service ever! My daughter had to drive to Iowa 3hrs away to pick up her phone because they couldn't bother to look up the notes on her account. Pease go somewhere else ! This is the store out by Wal-Mart."
"They couldn't help me with the settings on my new phone that I just bought from them, so they gave me a number to call tech support, so as soon as I went out to my care, I sat in my car in front of their store on the phone with tech supplies"
"Went to this Verizon yesterday, Sunday. There was only 1 other customer in the store & we were told we would be helped shortly. After about 10-15 minutes a lady came from the back room & asked what we needed. We advised we were there to upgrade a phone. She then had us give access to the account through our phone. After this she tried to sell us on streaming subscriptions even though we said no thank you 4 times. When we finally got to review the phone we wanted to purchase, we were told in order to purchase a phone we had to do an online mobile order & she would go wait in the back for it to come through. We waited in the lobby about 15 minutes before she came out & told us to see if we needed to do anything else because the order hasn’t came through. After being there for an hour & this lady saying our account was flagged for fraud & she wasn’t able to help us we went to the Verizon on Henderson street. The lady there quickly called the fraud department which they then told us that the lady at your Verizon made changes to our account before placing the mobile order which is what caused the issue. Your store never offered to call the fraud department & assist, even though your store is the reason the fraud glass was raised. Luckily the Henderson street Verizon is customer focused & they were able to upgrade our phone with no issues & didn’t leave us sitting by ourself in the lobby wondering what is going on."
"Ok experience. They're always ready to sell and take $, but don't always stand by it. And now $30 To ask for help? Absurd"
"I went to the store to ask about my bill and the guy seemed annoyed because he talked down to me like i was an idiot. He said I should have downloaded the app instead of wasting a trip to the store to ask a question. Needs to be trained on better customer service."
-
Bad Girl Wear
369 E 147th St suite F, Harvey, IL 60426, United States
-
Garments Of Power by STAR Souls Designs
15525 South Park Ave, South Holland, IL 60473, United States
-
Citi Trends
1024 Sibley Blvd, Dolton, IL 60419, United States
-
Ross Dress for Less
13200 S Cicero Ave, Crestwood, IL 60445, United States
-
Loyal Boutique
1552 W 127th St, Calumet Park, IL 60827, United States
-
D2iChi
1011 Sibley Blvd #2825, Dolton, IL 60419, United States
-
Citi Trends
801 W 119th St, Chicago, IL 60643, United States
-
Jazzy Ladies Jewels Boutique LLC
2261 W 111th St Suite 2, Chicago, IL 60643, United States
-
Rainbow Shops
6312 S Halsted St, Chicago, IL 60621, United States
-
Old Navy
11700 S Marshfield Ave Space C, Chicago, IL 60643, United States
List of local businesses, places and services in Illinois
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos