Rainbow Resource Center Toulon, IL 61483

"Their warehouse staff and HR staff are truly amazing and wonderful people. So many products to choose from and affordable."

"I have ordered from Rainbow Resource dozens of times over the last 12 years of homeschooling. I have NEVER had an issue with catalog or website descriptions, customer service, receiving the items in a timely manner or the quality of the items. I order curriculum year round and Christmas gifts in October or November. Whenever I've needed to speak to customer service, I have been please with the outcome. I am really shocked by these negative reviews as that's not been my experience, ever! Rainbow Resource has been a blessing to our family!"

"Rainbow Resource does not take any accountability for its mistakes. I made a large order and one of the items did not come as described in the catalog and website. When I contacted customer service I was basically told there was an error in the description and it happens sometimes.As of today the description is still wrong! When I wanted to return the item they were going to charge me shipping for their mistake. I had to make multiple emails and phone calls to fight this. I ended up returning my entire purchase because I don't want to do business with a company that I can't trust to stand behind their products and take responsibility for their mistakes. It took a month to receive my refund after they received the returned products. I had to email and call multiple times. I have been homeschooling for 5 years and have at least 8 more years to be purchasing homeschool products, that amounts to thousands of dollars. I will never purchase from Rainbow Resource again."

"Customer service was awesome at helping me fine tune my order. They made sure I had everything I needed for the courses I had chosen. I appreciated how well she knew the items and had great suggestions. I was trying to find readers for my son and she was able give me several options I had not seen to chose from. Thank you!"

"A few days back I called into the customer service consultants. I had a truly wonderful experience. I was immediately transferred to a live and knowledgeable lady named Donna. She introduced herself and immediately asked me productive questions to better help me on my search for materials. I am looking for coding books and materials for my 10 year old son who is very interested in that category. Donna was extremely helpful, her knowledge was incredible, and her sincere effort was greatly appreciated. Not once did she push to close a sale, nor did she press me for background or qualifying information to ensure a sale and follow up. She gave me the history of herself, (She was a science teacher) and the built from hard work history of the family owned company. She demonstrated true pride and happiness with her work and always felt like a consultant and not a pushy sales person. She was articulate and a wealth of knowledge. If she was still teaching science I would want my son to learn from her. I was confident in her recommendations and valued our call greatly. I look forward to future interactions with this consultant and company."