Orthopedic Associates of Central Texas

"My Surgeon was Michael Putney and he performed 2-ACL Graphs on my Left Knee (work related), and at 67 I’m still playing Sr. League Softball (75 games a year). Dr. Putney is an Excellent Surgeon as well as a good person, and Friend! Larry S."

"I had a surgery in January of 2022. I paid my portion and later found out from my HSA that Orthopedic Associates of Central Texas had overcharged me (meaningfully). My portion should have been much lower. OACT never contacted me about this. I called and called--and finally got someone on the phone. They agreed that they'd overcharged me and said they'd send the check...but it would be at least 3 months because they can only pay back a certain amount of these every month (!!!) and they were three months out. That was 8 months ago! Still no payment, and now they're not responding! I wouldn't use them for anything."

"Round rock orthopedic was bought out by ascension Seton. It's a nightmare. You can't reach park office.. you're routed to main switch board that doesn't know anything about doctors nor there names. It's more than an hour on hold to make an appointment. To save your place in queue and get call back is 6 hours later. Then after waiting 6 weeks for my appointment, they call to tell me they need to reschedule... doctor is overbooked.. I've used this orthopedic office prior to buy out and there were never any delays, staff knowledgeable, etc... I would NEVER recommend this office nor any seton ascension orthopedic doctors..."

"Absolutely abysmal. TRUST THE OTHER REVIEWS WHO SAY SEEING RUMI & ALL OTHERS IS A WASTE OF TIME AND MONEY. I broke my arm on February 5 and was referred to Orthopedic Associates for a follow up. Spent a $50 copay on a 5 minute visit for him to ask me to make a few hand gestures and then send me on my way with an order for a CT scan and a follow up appointment a few weeks later. Didn’t even show me any X-rays, was as if he felt like I was wasting his time. Got the feeling he wasn’t interested since it wasn’t a big (relative) $$$$ injury. Austin Radiology followed up with me for the CT scan, but Rumi & staff had ordered it for the wrong body part of my arm!!! Called Rumi’s office to have them correct the order, but NEVER got a call back. Having felt like the whole thing with Rumi & Ortho Associates was a sham, I got a referral from my primary care physician to another ortho (Jeffrey Knabe at Seton RR, also in network for my Aetna plan) and WHAT A WORLD OF DIFFERENCE. Went to see him instead and not only was Dr. Knabe WONDERFUL, PATIENT, and KIND, but in the next 48 hours, he and his staff had seen me, done w full examination, thoroughly walked me through my X-Rays, and scheduled surgery (mind you all of this happened before I even would have followed up with Rumi and Ortho Associates). This doctor and clinic is clearly a joke and anyone who’s SERIOUS about their injury should look elsewhere."

"This place is 50/50. Dr. Jobe was great with our initial meeting. One of the women at the front desk was helpful and pleasant. Getting a call back from a medical assistant to correct my physical therapy referral has been impossible. The call center pushed me through before I could tell them no one is calling me back. At this point it seems like I'll have to wait five more weeks for my appointment, pay my ridiculously high copay, just to have my referral corrected. Disappointed."