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NAU Urology Specialists - Lakeline
12505 Hymeadow Drive, Austin, Texas, United States
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About the NAU Urology Specialists - Lakeline
NAU Urology Specialists - Lakeline is a premier urology clinic located at 12505 Hymeadow Drive in Austin, Texas, United States. Our clinic is dedicated to providing expert medical care for a wide range of urologic health issues, including kidney stones, prostate problems, and urinary incontinence. Our team of specialists at the Central Texas urology clinic offers compassionate and sensitive care to patients of all ages and genders.
Located in the Anderson Mill Medical Center, our clinic is easily accessible from surrounding areas such as Georgetown, Round Rock, Taylor, and beyond. We prioritize personalized attention and specialized treatment to improve your urologic health and overall well-being. Don't hesitate to schedule an appointment with our urologists to receive state-of-the-art services and holistic care. Whether you are local to Texas or visiting from out of state or even internationally, NAU Urology Specialists - Lakeline is here to help you with your urologic health needs.
Photos of NAU Urology Specialists - Lakeline
12505 Hymeadow Dr Ste. 2C, Austin, TX 78750, United States
Opening hours of NAU Urology Specialists - Lakeline
Monday:
08:00 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of NAU Urology Specialists - Lakeline
"The Receptionist Was so welcoming when I walked up to the desk, because I was a brand new patient. She helped me feel very comfortable. My Urologist was on board with my case the minute he walked in the door, and continued to discuss my symptoms, and options for tests, so we can find out what’s wrong with me."
"Came here mid September 2023. Got diagnosed. It was determined that I needed therapy which would last months. Because of the low availability of their staff I was only able to schedule one appointment per month. I did my first therapy appointment late October. Where the diagnosis and treatment plan was established of what was to come for the next few months. My next appointment would be late December. The week before my appointment I was notified that all my upcoming appointments were cancelled without reason. When I followed up with them they said they no longer have therapists in office and I’m forced to go elsewhere and start from step one. My symptoms are still here and I am still in pain and now I’ve wasted time and money due to their unprofessionalism. They neglected my treatment but still want me to pay them. For three weeks I have been talking to their staff about this billing issue. I’ve been promised a call back and have yet to receive one. When i call back to ask for an update they have no clue what I am talking about since no one has made notes and act as if they can’t help me. So I have to re explain myself week after week. I would be happy to pay if I received treatment and was getting better. But nothing came from this and all I ask that they do what’s right. It’s really not about the money for me. It’s about the wasted time and neglect to my condition. And the fact that they are taking zero responsibility for this."
"Have been going in for PT and have had a wonderful experience. Therapist did a super wonderful job addressing all my concerns. Exercises I received were very helpful in achieving my goals and making progress. Team is great and prompt."
"Dustin is an exceptional provider. He is extremely knowledgeable and has the sincerest bedside manner. He genuinely cares about his patients and he takes his time to ensure he addresses all of your concerns. Each member of the NAU team that I have had the pleasure of interacting with, has been great! Thank you all so much! Keep up the great work! Other practices could learn a thing or two! Blessings, SG"
"UPDATE: Another great experience! I enjoy working with Dr. Preston Smith and his support staff. Meeting with the team members was great, and everything went off like clockwork. A big shout-out to Lauren Hagen! She communicated proactively before the procedure and was a pleasure to work with while preparing for the procedure. =========================== Excellent experience! Staff is professional and friendly. They did an excellent job of explaining the procedure and communicating during the procedure. I've been a patient for many years, and highly recommend Dr. Mistry and his team!"
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