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Mati Coffee
681 Chase Avenue, Elk Grove Village, Illinois, United States
About the Mati Coffee
Mati Coffee is a cozy and inviting cafe located at 681 Chase Avenue in Elk Grove Village, Illinois. This charming establishment offers a wide selection of delicious coffee beverages, pastries, and light bites in a relaxed and friendly atmosphere. Whether you're looking to start your day off with a freshly brewed cup of coffee or enjoy a midday pick-me-up, Mati Coffee is the perfect place to satisfy your cravings. Stop by and experience the warm hospitality and excellent service that this beloved local spot is known for.
Photos of Mati Coffee
681 Chase Ave, Elk Grove Village, IL 60007, United States
Opening hours of Mati Coffee
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Mati Coffee
"Service was friendly and the issue we brought our machine in for was repaired (heating element replacement), but we have had a series of other small issues since the day we brought it home. Both the steam wand and hot water wand were leaking and needed to be tightened, the steam boiler valve hisses and releases pressure regularly requiring the machine to either be powered down or to continuously cycle and empty the steam boiler until it stops. It also appears as if the thread tape on our flow control device wasn't replaced after reassembly so we saw leaking there as well. Our impression is that the repair may have been a little rushed due to bringing in the machine over the holidays, but we were not in a particular hurry and would have preferred more time to be taken. We do understand that the repairs are warrantied for several months, but we are not located near the shop and it is an ordeal to not only bring in a dual boiler but to find time away from work to do so due to business hours, so we have addressed some of these issues on our own thus far with the exception of the hissing steam boiler. Pricing was overall fair, and we may be open to giving Mati another try if we run into another major issue that requires service."
"I had to send in my Philips LatteeGo machine for repairs. The shipping instructions were clear so that was helpful. Once they received the machine, their turnaround time for an estimate was quick and the repair was even quicker. Delivery of the repaired machine only took a few days. Overall the experience was very good, friendly personnel and a fast repair. I'm glad I found them during my web search."
"Thrilled I was able to find them. I was ready to throw my machine away. They were very nice and did the work in a timely manner. Will definitely use them again, however I'm hoping I won't need to. ;)"
"I just had my DeLonghi espresso maker serviced for the first time since I purchased it over 13 years ago. I was nervous and not sure where I would even take it for repair. Mati Coffee was easy to find online. From the initial phone call I made to Mati Coffee until I picked up my repaired machine, there was nothing but customer service excellence every step of the way. The process was explained to me very clearly, how and when to drop off, how long it would take and so on. The staff exhibited exceptional expertise and provided prompt friendly service. My espresso maker now works flawlessly, and I couldn't be happier with the overall experience. I highly recommend this shop for top-notch service!"
"Horrible service, technicians are seems to be missing important skills of how to put machine back altogether. Owner-Luca Mati is a very rude and unkind person, I do not recommend this place, especially if you are going to service Miele or Jura product. I attached some pics so u may see what the've done with my Jura Ena 8"
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