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Legacy Women's Health - Medical Drive Office
4458 Medical Drive, San Antonio, Texas, United States
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About the Legacy Women's Health - Medical Drive Office
Legacy Women's Health - Medical Drive Office is a premier OBGYN clinic located at 4458 Medical Drive in San Antonio, Texas. Our team of experienced doctors is dedicated to providing personalized and compassionate care to women of all ages and stages of life. From routine and high-risk obstetrics to gynecology and gynecological surgery, we offer a wide range of services to meet each patient's unique healthcare needs and goals.
Our clinic provides a comfortable and welcoming environment for women seeking top-notch healthcare services. Whether you are planning a pregnancy, managing menopausal symptoms, or in need of minimally invasive surgery, our team is here to support you every step of the way. We believe in delivering world-class women's healthcare and guiding our patients through the important changes in their lives.
At Legacy Women's Health, we offer a wealth of healthcare services, including annual exams, treatment for gynecological conditions, bone density testing, pelvic floor therapy, and more. Our experienced doctors are committed to providing high-quality and personalized care to each patient, ensuring their health and wellness are our top priorities.
If you are looking for a caring and knowledgeable women's healthcare provider in San Antonio, look no further than Legacy Women's Health - Medical Drive Office. Schedule an appointment with one of our dedicated OBGYNs today and experience the difference in quality and personalized care that we provide. We look forward to welcoming you to our practice and helping you achieve optimal health and wellness.
Photos of Legacy Women's Health - Medical Drive Office
4458 Medical Dr Ste 705, San Antonio, TX 78229, United States
Opening hours of Legacy Women's Health - Medical Drive Office
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Legacy Women's Health - Medical Drive Office
"I give this please a zero rating if I could .I am a patient of Dr Paula Bilicia and have been for 4 years I was on the schedule to have a hysterectomy back in September 2023, because I started having some complications with my liver enzymes that were skyrocketed into the 1500 range my liver specialist Canceled my clearance the day of my surgery and instead sent me to have an emergency biopsy . Even though my doctor didn’t give me cclearance, I was still had enough common courtesy to go in and speak with the nurses at the hospital and let them know that my clearance had just been canceled on an emergency basis at 5 am !!! They advise me that they would let Dr. Bilicia know the situation for me and not to worry myself with getting in contact with the office since they didn’t open until 9 AM. since then, Liz, the surgery coordinator for Paula Bilicia has refused to return any of my phone calls to get back on the schedule now that I finally have clearance and my enzyme levels are back in the normal range. I have called over 10 times left voice messages with no return phone calls. I’ve left messages with the front desk staff in person as well , in hopes that that would have a phone call returned. This is very unprofessional of the staff. The circumstances surrounding my surgery were unforeseen and was actually a safety measure for them because something could’ve gone severely wrong how they move forward with the surgery without my doctors clearance. I do feel I am being retaliated against for the cancellation. I would not waste your time with this facility. I would definitely find someone else for your medical needs , Liz needs to be fired as soon as possible because she has no sense of professionalism ."
"I used Dr.Ruiz with my first pregnancy and had a great experience. Wait times at OB offices can be long that's to be expected at any OB where you see one specific Dr. That's been my experience everywhere but I will say with this pregnancy I have not had 1 long wait time to see Dr.Ruiz. No issues with insurance or the front desk. All concerns addressed. They have an online portal where you can ask any questions. After hours emergency line like normal for OBs. I will say leave early because parking can be hectic. Last time I was there, there was an accident in the parking garage and people waiting 30 min to get through to find a spot. Lots of women were late but I didn't see them turning anyone away probably because they were aware. But add 15 min for parking to be safe.Luckily I don't drive myself most of the time."
"I am very disappointed I’ve been coming here for years and I put up with a long waits & rude customer service in the front office (excluding LIKE TWO of the nurses IN FRONT). I adore doctor Ruiz and he is the only reason I stay is because of him very caring. I just waited over 15 minutes to talk to somebody and as soon as it hit 5:01 (when they close) somebody answered didn’t say anything and HUNG UP I think it’s completely outrageous. I had a quick question about an appointment & it seems like The front office just doesn’t want to do what they are hired to do it completely ridiculous."
"I love doctor Ellis as I feel that she is very knowledgeable and caring, however this office is terrible. They make you wait absolutely forever in the lobby to be seen for maybe a total of 10 minutes. I'm currently sitting in the lobby waiting as two people have came and left in the time it's taken me to be called back and this happens every single time. I've been in the waiting room for over an hour. The last couple of years they have gone downhill, and I will be switching doctors after my appointment today. On top of that, the receptionist (don't know her name but she's been here for years) is so rude. You can tell she hates her job and she makes the experience of waiting even more miserable."
"Would not recommend unless you want to wait 2.5 hrs past your appointment time to see the doctor (only for them to talk to you for 10 mins) while lugging around your urine specimen in your hand in the waiting room full of people uncomfortably for 2 hours (btw I still don't have results for) and find out that they never sent a bill to your insurance but send you a bill stating that insurance will not cover so you need to pay the full amount. I don't understand why they verified my insurance twice on the phone, made me fill out a form online that included my insurance, had me verify my insurance in person at my appointment and still had the nerve to send me a bill stating that insurance would not cover any of my visit even though I had spoken to 2 people that stated they should cover a portion. I reached out to my insurance and they said they were never sent a bill from this facility!!!"
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