Mansfield Medical Associates 8200 Matlock Road, Arlington, TX 76002
About the Business
Mansfield Medical Associates is a premier healthcare facility located at 8200 Matlock Road in Arlington, Texas. Our dedicated team of doctors and health professionals provide top-notch medical care to patients of all ages. From routine check-ups to specialized treatments, we are committed to ensuring the well-being and health of our community. Visit us today and experience the difference of personalized and compassionate care at Mansfield Medical Associates.
Photos
Location & Phone number
8200 Matlock Rd Ste. 100, Arlington, TX 76002, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 12:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Dr Dhawan is a very knowledgeable and helpful doctor. Listens very attentively to his patients and comes up with very well structured treatment plan. Thanks Doc"
"Poor management resulting in poor care. Overall, the staff was nice in person with usually very little wait time in the office. I was referred to Dr. Cekro by Methodist Mansfield ER after a medical emergency (chronic issue) that was poorly managed by my previous PCP. I started to receive care by his Nurse Practitioner Pham. She was kind, personable and overconfident. I asked for a referral to a specialist, but she assured me it wasn't necessary and she could handle my care. (1st red flag) I asked to meet my new doctor on my first visit, I waited for him the patient office for several minutes, but Dr. Cekro was too busy to come in. (2nd red flag). I had at least 5-6 doctor visits within a 6 month period. Not once did I ever meet the doctor (even though I asked), only the nurse practitioner. (3rd red flag) Each time I needed a refill on medication there was an issue with nurses not following up when there was a problem with the medicines sent. It would take days to weeks for the nurses to follow up with the pharmacy to resolve issues. (red flags 4-7) I always had to call to check on what the issue was to continue the process of receiving medicine vital to my life. I let this slide since I figured the whole world is understaffed and we all need to be compassionate of others struggles. That was a mistake. Nurse Pham did a great job with my care to the point my chronic illness was so well maintained with medicine that she was considering taking me off medication over time. I called around June 2023 to follow up over the phone as she requested to get another refill and possibly lower my medicine dosage. I was told "she was no longer with the company".(red flag 8) It was all downhill from there. Over the next 5 weeks of back and forth with the office management, no one seemed to know any real information on what was discussed with the Nurse Pham and I. I could never get a hold of Dr. Cekro because he was out of the country. They wouldn't refill my medication in a way the insurance would pay (ex. 90 supply vs 30 day supply) even though I've been on the same medication during my entire time with them as my doctor. I complained to whoever was in charge via phone and have never felt so disrespected in my entire life. I explained the issue because by now I'm angry, frustrated and irritated. I've been off my vital medication over a month now. The lady was rude, talked over me even though I was answering her questions. She accused me of not taking my medication correctly since I ran out. I was rude right back. It was an issue that could have been resolved simply but the lack of respect and poor communication I received when I finally got to the point where I was sick of them giving me the run around was overwhelming. I can't tell you if Dr. Cekro is a good doctor or not because I never met him, but his staff representing him is trash. They handled a stressful situation poorly and the lack of organization disrupts the care of patients. My once well managed "chronic illness" is on the verge of out of control. Now I'm left to find another PCP while I'm still fighting to stay healthy "off" medication over a refill issue."
"DR Phans is amazing. I've been to to several offices in this region and have been mistreated in some way. This place was friendly and inviting the entire time! Dr phan himself took ample time to listen and understand my issues. Dr's like this, are heaven sent and feel like a guardian angle. I appreciate Mediphors used to helped fully understand my problems."
"First off I want to say that I have finally found a place that I feel comfortable going to for all my medical needs. I usually put off Drs appointments bc my anxiety gets the best of me. secondly the place is nice and clean and the staff was amazing upon arrival. Quickly checked in and only waited 5 mins if that before being called back. The nurse that took my vitals was super nice and thorough. I waited about 7 mins in the room before the Dr came in and when I say he was the nicest is an understatement. He let me speak and to top it off I felt way comfortable doing so. He understood my anxiety and is willing to help me. I’ve never felt that before. If I could give more stars I definitely would! I’m super happy I found this place!!"
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