Mavis Tires & Brakes 7209 Lemont Road, Downers Grove, IL 60516

"The staff were helpful and flexible with my appointment time because I have a bit of an unpredictable schedule. Ultimately, they provided quick service and a reasonable price (after negotiating). I absolutely recommend doing your research before coming in here, or any other mechanic for that matter, as the original quote was far above average. However, once I pointed that out we were able to come to an understanding and move forward. I did however appreciate that they let me go back and be shown the damage to my car. I also wanted to see the removed rotors and they were willing to help me out. I do think they appropriately identified areas of maintenance. These 5 star reviews are skewed because they ask you to leave one while standing at the front desk and show it to them before paying (if you got any sort of discount or negotiated a lower price— which you should). I originally complied and am satisfied with the service but just recommend doing your best to be knowledgeable on average service costs for your car."

"24-48 hours initial time quote (after I had already left the car) to replace brakes and honestly, they still sound and feel like they were either not done right or they were dishonest about how much pad I had left on the pair they said they weren't going to replace. Honestly I was asked to give a 5 star review for a 5$ discount and truth be told I'm beginning to doubt they provided service on my brakes since there is definitely still a strong rubbing noise."

"Incredibly kind employees that are focused on helping to the best of their abilities. Transparent and honest service. I can't believe I would say this about a tire shop, but I am looking forward to buying my next set here. It's one of the only places open on a Sunday so patience is needed if you come in first thing."

"Took my car in to get an inspection and the workers were very helpful. My car ended up getting fixed and Tim definitely did a good job with helping me. 5 stars because they are very nice , fast , and understanding. They will work with you . Thanks Tim , now I can ride smooth now."

"Louri and Tim addressed my needs . Then got on the real evaluation of what I needed asap. Very happy. Another shop tried to rip me off , I went to Mavis to confirm what I suspected. I needed approx $1200.00 less than what I was quoted 2 miles at a competitors shop. Well Mavis has a new customer fir more than just my tires"