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Jewel-Osco
79 McHenry Road, Buffalo Grove, Illinois, United States
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About the Jewel-Osco
Jewel-Osco is a popular supermarket located at 79 McHenry Road in Buffalo Grove, Illinois. This institution offers a wide range of products and services including a bakery, florist, and grocery store. Customers can find fresh produce, meats, dairy products, and a variety of household items at this convenient location. With a reputation for quality and customer service, Jewel-Osco is a go-to destination for all your shopping needs.
Photos of Jewel-Osco
79 McHenry Rd, Buffalo Grove, IL 60089, United States
Opening hours of Jewel-Osco
Monday:
06:00 - 00:00
Tuesday:
06:00 - 00:00
Wednesday:
06:00 - 00:00
Thursday:
06:00 - 00:00
Friday:
06:00 - 00:00
Saturday:
06:00 - 00:00
Sunday:
06:00 - 00:00
Reviews of Jewel-Osco
"Some of the employees that work at this location are the most boorish group with no manners or civility. The display of unprofessional behavior towards customers is abhorrent. What I witnessed today (3/2) was extremely impactful. An older gentleman was at the customer service counter disputing what sounded like a coupon related issue.The two female employees behind the counter began to yell at him, stating that they were trying to help him out, but that he was being very difficult. They also said they had a very bad day and he was making things worse for them. As the older gentleman was trying to exit the store, the one employee told him to stay away from her because he was following her. The customer said he wasn’t following her and proceeded to speak to who I believe was a manager about what had just happened. I understand that some customers can be difficult, but there is no excuse to treat them in the manner that I witnessed today. This place needs an overhaul of management because it literally has become a dump. I don’t think I will be returning to this location. Also, try to clean this place a little more because it looks dirty."
"As a customer at this store I am very displeased with the interactions with customers by the associates in the following departments: Checkout, & Frozen. On my recent visit, April had yelled at an associate and stated that if he continuously had to sign papers of some sort, he’d be fired. Furthermore on another occasion the manager in frozen, had been rude to a customer by raising his voice and stating how he doesn’t have a specific item, of which this customer was from a foreign country and couldn’t understand. Very disappointed in the staff/customer interactions and would love to see a change in the employee-customer relationships."
"I had an errand near Jewel, so I checked the app and found some deals worth going in the store for. It is a well laid out store, not too big, but big enough to have a good selection of items. The app had the location of a couple of the items wrong, but I wasn't in a hurry so it wasn't too bad. I did get attentive responses from the employees I asked. I checked out, put in my rewards ID, and none of the rewards were reflected in the final checkout so I had to go to the service desk. That got straightened out. But I took off 1 star for the error. I used to be a regular customer at Jewel, earning loyalty points every month. Then Albertsons decided if you were a loyal customer you should pay for your loyalty rewards. Now I usually go to another store, going to Jewel just for sale items."
"Mrs. Kim from the flower department is an extraordinary lady. She was very kind and offered to pack our flowers. I noticed her while she was making the bouquets. Very unique and creative. I was pleasantly surprised because I very rarely had the opportunity to see Bouquet Creations like this. All my respect for this wonderful lady!"
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