Smoothie King

"I stopped on my break on 01-30-2024 and I wanted the Go go go ji bowl, the young man that took my order said he can’t make it cause it’s hand made and it takes 15 minutes to make. I knew he was lying cause I ordered it a few times before and it never took that long.. anyway he talked me into getting something I didn’t like so I wasted my money!!! Yeah I will never go back to that location again!!!!"

"Made an online order it was supposed to be ready 8:12 i went inside to get my order and they told me to wait in i ordered. How does smoothie king run out of ingredients to make smoothies? So i ask for a refund and they tell me they cant do refunds on online orders because its done thru a third party company and i would have to contact my bank. They would not provide me with a managers name or time that i could speak to a manager and said its smoothie king policy to not disclose information when i asked this employee what her name was she said she could not disclose that either. I have no words for how i was treated and the hassle i had to go thru over some damn smoothies. I will never spend money with any of these stores and will warn others of the shady business model this establishment has. I contacted Chase and they told me to have my money refunded i would have cancel this card, so now i have to redo everything that was linked to my card. You guys are terrible and i regret all the money i ever spent there."

"Absolutely the worst customer service I have ever dealt with in my life. Not only does it take you 15 minutes to get a smoothie from a drive-through. But in fact, when you walk inside, they literally leave your smoothie on the blender until they’re done talking about the recent basketball game that was happening. Staff is completely under train because they don’t know the menu and they can give a duck about your customers. Never will I spend my money here again. Not mentioning I was going there 4 times a week after the gym. Done now"

"Every time we go here we have an issue. The first time the guy working the drive thru just could not get our order right. it was our first time going there and we ordered 2 smoothies for my husband and two for our sons. After we ordered each one he would ask do you mean this one and it was different than what we said, but we corrected him and he repeated our order correctly back to us. Then when we got to the window and he had our order wrong. we told him what we wanted but while they were supposedly making them we got asked three or four times what we ordered. We were there for like 30 minutes. Then when they give us the drinks and reciepts they only give us three smoothies in the wrong sizes and the reciept only had three smoothies on it. We told them and Manger said she'd give us a refund for the wrong size and we had to pay for the missing one which is fine but like you had us wait for like 30 minutes trying to get our order right you couldn't have just given the kids smoothie for free. Then yesterday we went back cuz the smoothies were actually good and figured everyone's new and makes mistakes and ordered two bannana cinnamon smoothies the guy asked if we wanted chocolate in both which was a little weird because that one doesn't say it comes with chocolate but we said yes because chocolate is delicious with bannanas but when we got our smoothies they both tasted completely different and were completely different colors. They were also not good at all. Way too much cinnamon. The drive thru experience was horrible again btw the same guy was working and he said order when your ready but disappeared when my husband went to order for 6 minutes then he asked If he was ready to order, my husband ordered the smoothies then disappeared again and said he was still trying to find them. we called the manager and told her our issues and she nicely said that everyone's new that they've been making mistakes all day and that they could remake the smoothies if we come back with the smoothies. We first went on the 16th and then again on the 22nd."