Arby's,

15765 S Harlem Ave, Orland Park, IL 60462, United States

"I love this Arby's! The food is very, very good! I just wish I lived closer cuz I would come here way more often! This is my favorite fast food place!!!!"

"Stopped for dinner while out shopping. Food was good and the 2 guys working that night were great. Miss the potato cakes!"

"The cashier took my order and just walked away to go fix a previous order. She went to the fryer bagged the order, took it outside and came right back in and started fixing another order. I explained that she needed to wash her hands because she had been outside; she looked at me and bagged the next order. I asked for a manager and the lady said we're all managers. Be careful if you decide to go through the drive-thru, you may want to watch them fix your food for sanitary purposes."

"This place has horrible customer service. I asked for a wrap with no bacon and it came with bacon. I don't eat bacon so I returned and asked him to remake it for me, but he said he couldn't because I would be stealing the food. Seriously, I would not have ordered this item if I knew the employees were such a hassle to deal with. Then he asked for the receipt but he never gave one. He states that he can't prove that I ordered it then even though he just handed me the order less than five minutes ago. It's their job to give the receipt. I don't need to hear lies about how there's no manager on duty and I have to return in the morning for a refund. Management should spend more time training employees effectively because this service is ridiculous. I would be embarrassed if I acted like this in my professional career."