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A&W Restaurant
4960 211th Street, Matteson, Illinois, United States
About the A&W Restaurant
A&W Restaurant is a popular fast food establishment located at 4960 211th Street in Matteson, Illinois. Known for their delicious burgers, hot dogs, and root beer floats, A&W offers a casual dining experience for families and individuals alike. With a retro-inspired atmosphere and friendly staff, this restaurant is a great place to enjoy classic American comfort food. Whether you're craving a juicy burger or a refreshing float, A&W Restaurant has something for everyone to enjoy.
Photos of A&W Restaurant
4960 211th St, Matteson, IL 60443, United States
Opening hours of A&W Restaurant
Monday:
10:30 - 22:00
Tuesday:
10:30 - 22:00
Wednesday:
10:30 - 22:00
Thursday:
10:30 - 22:00
Friday:
10:30 - 22:00
Saturday:
10:30 - 22:00
Sunday:
10:30 - 22:00
Reviews of A&W Restaurant
"I was amazed that this place existed. I ordered the bacon double cheese burger with onion rings and a drink. I paid about $15 dollars. I was disappointed when I opened the package of the food due to lack of temperature. The cheese burger was not hot. I asked for the food to be cooked over. It was recooked with no complaints and followed up to ask if I was pleased with the new cheese burger. The onion rings were excellent. I was only given five. The place looked great inside except for the washrooms ."
"My recent visit to this establishment left me quite dissatisfied. The standout issue was the manager's demeanor, which was consistently rude and mean-spirited, not only towards customers but also towards the hardworking employees. Her behavior included loud, unsettling outbursts that created an uncomfortable atmosphere for everyone present. To add to the disappointment, the food I ordered, specifically the burgers, arrived cold. Instead of addressing the issue professionally, the manager attempted to shift blame onto me, making the situation even more frustrating. Fortunately, after expressing my concerns, I was promptly refunded, which was a relief. Beyond the service and management concerns, the cleanliness of the place was far from satisfactory. The floors were noticeably dirty, and the windows appeared to have been neglected for some time. These cleanliness issues further contributed to my overall negative impression. In conclusion, my experience at this establishment was marred by a rude and unprofessional manager, subpar food quality, and cleanliness concerns. I hope that these issues can be addressed in the future to provide a more pleasant dining experience for all customers."
"Went there at 7:15 last night and ordered 4 meals to go. The man taking my order was rude. When I was to the end of my order I asked if we could substitute cheese curds for the fries and get floats instead of pop. He rudely said you should have told me earlier. Now I have to cancel everything and re-do it. It didn't stop there. The guy also disappeared for about 10-15 minutes while customers were lining up at the register. I waited for over 30 minutes for 4 burgers and 4 cheese curds that were put into baskets not in to-go boxes. I told him that this was to go. How did he expect me to eat 4 meals? He said well box them yourself I'm busy. He gave me 3 boxes instead of 4 so another trip to wait for another box. Then I still didn't have our floats. He said we are working on them. So an additional time waiting for those. As I stood there he took 2 more orders. He noticed that I was watching and he grabbed cups and filled them. The machine dispensed the root beer and ice cream at the same time. It took him a total of 2 minutes to fill 4 cups. So why did my whole experience take 45 minutes from start to finally being finished?"
"I had only a few minutes for a quick bite to eat and found this place. I am glad I stopped; it was worth it. The menu had so many choices, but easy to place my order. Staff was courteous and knowledgeable about food choices. The prices were about average. The food...lets get to it. I had a double bacon cheeseburger with fries. OMG!!! It was good. Great portion. Great flavor. Definitely belly buster. Everything was freshly made. No regrets here. I will be making this my Thursday usual. 5 Star visit"
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