Dollar General 1055 Rutland Street, Marseilles, IL 61341

"Just ran in for one item. Stood there for about 5 mins . No one around to ring me out. Walked through the entire store finally found two woman in back of store , must have been training. Poor customer service. If your going to leave the register put a bell there or something. Or better yet put in a check out yourself register Then you can stand in the back of the store all day."

"So tired of having to go to other stores to shop because dollar general doesn't ever have what I need and so tired of everytime I purchase something from dollar general I can't feed my family because I waste food not knowing that what I purchased two days before hand is expired plus the prices have gotten absolutely ridiculous."

"AVOID SHOPPING HERE! I am very mindful of how I treat people who work at grocery and convenience stores because I know they have a difficult job. They're putting their health and safety at risk as much as other first responders but without the recognition or appreciation other high profile professions get. Many of them are our kids, our older relatives who do this to get out of the house a couple of days a week. I have great respect for them. That being said, this store is AWFUL! I no longer give them my money. The majority of the staff is rude and poorly trained. The store is often dirty, the produce is dirty and old, there are always piles of boxes and packing materials in the aisles but no one shelving merch. I have had to hunt down a cashier on several occasions because two of them would be standing in an aisle gossiping with each other and no one is at the register. And forget finding a manager, she's never anywhere to be found. She's either "not in" or "in the back" paying no attention to the store conditions, the customers, or the staff. For a short period of time there was male manager (or assistant manager) that seemed to be cleaning the place up but he's long gone. the new woman managing (or assistant managing) appears to be operating a kind of mean girls club that seems to get satisfaction from trash talking other customers and staff they don't like. I agree with Amanda Rose H, years ago the staff were everyday helpful, friendly, polite people. Now they're aggressive, rude, and confrontational. The environment in this store is so toxic that, even though this store is around the block from my home, I will go out of my way to stop anywhere but here for my milk and bread. Without going into detail I've told my adult sons especially to stay away from there. Just not a good place for them to be!"

"Well the store hours say they're open till 10, however I was there 5 til 10 and another guy was there 10 till and doors were locked. I really don't like leaving bad reviews, but when I gotta drive to Ottawa for some diapers now cause employees wanted to cut out a little early is not acceptable. We are a small town with limited resources and we depend on the store to adhere to what they say."

"Honestly I rarely come here because the limited selection and the store is always dirty. However this time it was not bad, I was on and out. The staff is normally more friendly but at this visit the cashier was rude and appeared as if she did not want to be there. And I get it, we all have those days, but as a manager I also know in customer service you need to provide good service to your customers."