Walgreens

"The folks that work here do an excellent job and my issue is a choice that the company has made. If you call Walgreens Be sure you understand that the chances of talking to somebody in the pharmacy are pretty slim. Chances are your call will be answered by somebody in a call center. Knowing this I almost always ask them if they are in the pharmacy or call center. Forgetting about that today, I asked questions and was given an answer that was incorrect, and could’ve been handled easily by an actual pharmacy technician. When the call center answers the phone They do so Announcing themselves as a Technician, Because of the stupidness of their answers I don’t believe this is true. I feel lied to!!! This was the last straw no more Walgreens."

"Went there on Christmas eve for a few last minute items, and the girl working the front register was unbelievably rude. Could not have made it more obvious that she wanted to be ANYWHERE but there. Gave her the benefit of the doubt, holidays are stressful. Went back about a week later, and no, she's just a b****. Great representation walgreens."

"I have had my fair share of hiccups with many Walgreens locations. However, Delavan Walgreens pharmacy staff have all been so kind every time I have utilized them. Last night they exceed my expatiations the pharmacist last night Adam helped fix a mishap with my medications due to Fort Atkinson Walgreens messing up prescription and sending a claim to insurance when no medications where picked up. I spoke with Adam and he explained to me why I was unable to fill my medications until next month due to that claim but insured me he would call my insurance and see if he can fix it (I was absolutely not expecting him to 1. Actually call my insurance due to past experiences I have had with other Walgreens locations. 2. My medication problem be solved that night leaving me without my medication) and within 15 minutes he personally calls me back and corrected everything and from the time my medications were sent in to not even an hour later they were ready. I was very impressed and he went above and beyond insuring I got my medications. I would drive an hour from where I live to just use this Walgreens again from my experience yesterday."

"Michele in beauty care was the sweetest lady. She was very knowledgeable and answered any questions we had. She went above and beyond to help us. I would recommend going to her with any questions you have."

"I would give 0 stars if I was able too after the encounter I experienced tonight. The pharmacist, Chris is extremely rude. Waiting in line, both inside the store & the drive thru, for over 90mins now, this is my 2nd time approaching the window, being told "it's going to be at least 30-35mins" I explained that the previous tech has just had me wait 25mins & the pharmacist's response was "Well I don't care, that's the kind of night that I'm having & you will NOT rush me with this medication." Are you kidding me? I completely understand that it was busy and that I am not the only customer. I waited patiently the first 25mins but there's no patiently waiting after being told, ever-so-rudely, to wait for another 30mins a 2nd time. Maybe if he wasn't such a condescending prick, then I would have waited patiently a 2nd time. Also, maybe if the young, very obviously NEW employee that doesn't seem to have the slightest clue as to what she is doing, wasn't standing around on her cell phone when both drive thru lanes have 2+ vehicles waiting to be helped and a line of 3 people waiting to be helped inside the store, then they wouldn't be so busy and have to be total jerks to their customers for no reason. It is now 8:45pm and I am STILL waiting for them to fill my prescription. Absolutely ridiculous!!! Will be switching over to a different Walgreens after tonight!"