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Wendy's
2570 Dempster Street, Des Plaines, Illinois, United States
About the Wendy's
Wendy's is a popular fast food restaurant located at 2570 Dempster Street in Des Plaines, Illinois. Known for its fresh, never frozen beef burgers, delicious chicken sandwiches, and signature Frosty desserts, Wendy's offers a wide variety of menu options for customers to enjoy. With a commitment to quality ingredients and great customer service, Wendy's is a go-to spot for a quick and satisfying meal in the United States.
Photos of Wendy's
2570 Dempster St, Des Plaines, IL 60016, United States
Opening hours of Wendy's
Monday:
06:00 - 00:00
Tuesday:
06:00 - 01:00
Wednesday:
06:00 - 01:00
Thursday:
06:00 - 01:00
Friday:
06:00 - 01:00
Saturday:
06:00 - 01:00
Sunday:
06:00 - 01:00
Reviews of Wendy's
"I love Wendy's. But this review needs to be done. I have been coming to this location for 6 years. I have no other choice This is the only location before I get onto the highway. I go exclusively through the drive-thru but today I decided to go in for a dine-in experience just to see if it was equally horrible. It was. The overall staff is great it's just one individual. The woman that works the drive-thru window has never once been cordial to me when I pick up my food. I kill her with kindness every time. More than half the time I have to sit there until she comes to the window again because she refuses to put napkins in my bag. I always have to ask for them. She is the most incredibly rude person I've ever met. Today was no different. I ordered my food. Everything that comes out of her mouth is incredibly cold. I'm not a sensitive individual but there's some basic elements to customer service that go a long way. I don't know her name. The last thing I want to do is identify her in the easiest way possible because it would appear inappropriate. Today is my last time eating here. As I sit here doing this review I can still hear her being incredibly rude to almost every single customer that comes to the cash register. So far it's been four. I know culturally different dialects come across different ways, maybe speaking loudly is part of the dialect I get it. But the consistent looks of disdain when you question an order, or the inability to even address you like a person is beyond me."
"Food was excellent, made to order and delicious. Price was fair for size and quality. Atmosphere was clean, well decorated, roomy, many seating options and very open feeling with high ceilings! Can’t say much about customer service because there is none due to ordering on a flat screen monitor and the food is placed on the counter and your name pops up on the monitor. This lack of employee interaction didn’t reduce my rating because the future is now and we’ve all become employees ordering our own food."
"Ordered the 50 piece nugget... they made it wrong. This one was a BIG LOL. Ordered drive through at 11p after being in the hospital and ER for 7 hours. Hadn't eaten and wasn't in the best mood... Drove home to realize they made the nuggets regular and not spicy. Drove back and didn't get a sorry until I made a comment about how they didn't even apologize. The two free small frosties and two free small french fries were nothing compared to the ruined two large frosties and four large fries melted and cold at home due to the ruined meal. Thank you, Wendy's, for giving me another reason to not go to one of your locations for another 9 months. Your food is trash and your customer service is atrocious."
"I order a grilled chicken ranch wrap and got home to find out I have a double cheese burger. This Wendy's always messes up orders and I won't make the mistake of coming back again."
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