Smashburger

"I understand everyone is short staffed but none of the food came out at the same time. At least 5+ mins after our food came then my sons. The server didn't say anything like his is taking longer nothing, just dropped our food and walked away. He had chicken tenders is not like it was a specialty order. The bathroom was horrible. Urine all over the toilet, smelt like no one had flushed it all day (which I doubt anyone had) no soap, everything was dirty. To top it off there was a piece of blue wood (???) in my sandwich. I was so disguised by the resturant and the staff we just left."

"Smash Burger is a hard NO for me! The burger itself was so unseasoned I found myself adding pepper and dipping it in a side of Ketchup. For an expensive burger, no way! Fries lukewarm! No way! Onion shredding that you use on top of burgers as garnish! No way! On top of that, their service staff is so rude and terrible! Eye rolls for taking orders, Joking with each other and turning to us like we were interrupting their good time, and when telling the cashier what we didn't want on the burger...we were met with "That doesn't even come on that burger". I don't know the menu clearly, their response was rude and quick. But glad they did something correct here. My favorite was when the cook called our table order, we waited a few minutes to realize ("oh we have to get our food") but then saw the same staff pick up someone else's food and bring it to them. This was an awful expensive experience, could not recommend."

"This can’t be the same Smashburger everyone has been raving about.. ain’t no wayyy. First time and last time there. Super small portions, food was mid and too pricey. The onion rings were burnt to hell!"

"It was my first time at Smashburger and it was a bit disappointing. Burgers was good but portion was super small for $11 or 12 each and it doesn't come with any sides. We got a large smash fries on the side and the bill was $30 and I was still hungry afterwards. Luckily I brought my water bottle with me so I didn't have to spend more money on a drink. Went home and made myself a ramen with egg which was actually pretty good. For the amount of money I spent on a burger, I could have gotten a bigger and better burger somewhere else. I don't think I will go back again. It was good but expect to be very small burger."