CVS 1 West Edwardsville Road, Wood River, IL 62095

"I ordered dark chocolate cashews on line, 10 cans. I received 8 cans dark and 2 cans milk chocolate. I called to see if I could exchange them, Denise said yes as soon as they get more in. They never get more than 2 cans in a week. I have ordered this many before and not had a problem. Someone needs to pay closer attention. I order this many to get free shipping, now I have to drive up there to exchange them."

"The CVS in Wood River has great customer service. My favorite person is John who is always going over and beyond the call of duty. Good help is so hard to find these days in our digital age. So, when you find someone who makes everyone feel special you have to give them a "high five" for excellent service. Keep up the good work!"

"I have not been able to receive my prescribed medication to alleviate long term symptoms for over 1 week now due to pharmacy incompetence in ordering. Switching pharmacies as we speak. This CVS drops the ball when it comes to patient care."

"I have been a customer of CVS in Woodriver Il for several years. I have watched the service decline. There are a couple of workers there that are great. The rest are horrible. That includes the pharmacist. You are not allowed to speak to the pharmacist and more than one person claims to be the pharmacist."

"I was in the store around 9 am on 11/12/22, mind you if was about 32 degrees outside so I had a skull cap on. As I walked in the sales lady had this uncomfortable look on her face and didn't speak. I proceeded to get the things I needed and get checked out at the self check out. I noticed and customer comes in and that same sales lady greeted them loudly. I don't know why I wasn't greeted in the same manner. But the only difference I see is I'm an African American and the other person was not. We both have money thats known to be green or using a small card. Our money spends the same and should not be treated differently. I had a problem with her before but I ignored it, but not anymore. It's almost 2023 stop with the racial profiling."