Portillo’s Restaurant Support Center
2001 Spring Road, Oak Brook, Illinois, United States
About the Portillo’s Restaurant Support Center
Portillo’s Restaurant Support Center is the headquarters of the renowned Portillo’s restaurant chain, located at 2001 Spring Road in Oak Brook, Illinois, United States. This institution serves as the central hub for all aspects of the restaurant's operations, from menu development and marketing to employee training and customer service. With a focus on delivering delicious Chicago-style favorites such as hot dogs, Italian beef sandwiches, and chocolate cake shakes, Portillo’s Restaurant Support Center is dedicated to upholding the highest standards of quality and authenticity in every dining experience.
Photos of Portillo’s Restaurant Support Center
2001 Spring Rd #400, Oak Brook, IL 60523, United States
Opening hours of Portillo’s Restaurant Support Center
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Portillo’s Restaurant Support Center
"Spoke to Quinn at corporate. I have called 3 times for my refund and nothing has happened. I visited a store January 20th and still have not received my refund. He informed me that he is escalating it and I may get a reach out call because supposedly since it has been so long since my visit accounts payable has to look into it. The first two times he informed me that the money was on my way The third time I called I still have received nothing."
"o NEW $20–30 Worst experience ever beware of this company they not only put my card through 3 times in the drive thru but we waited 45 minutes and never got our food. We got out went inside the MANAGER said for us to put our card through again and I’m not not at all bc on my bank account it’s showing y’all ran it 3 times I don’t give a damn what they don’t see.. BEWARE OF THIS RESTAURANT CHECK YOUR ACCOUNT BEFORE YOU LEAVE THE MANAGER DID NOTHING TO MAKE THIS RIGHT!!! The manager says we didn’t put in an order but we was in drive thru the number was B70 and they ran my card 3 times"
"I was wondering when you were Going to open up restaurants in new jersey. Every time my family comes to Chicago They love coming to portillo's. Portillo's would make it big in New Jersey because they don't have beef sandwiches Like Portillo's makes them Or the Maxwell Or the Vienna dogs. Please consider expanding To the new jersey area."
"Location crystal lake Illinois I am a local business owner in crystal lake, Order food for my employees and my business partners. Last three times manager Jimmy w glasses And slicked back hair completely destroyed my six hamburgers and all the fries. Each time he personally prepared my food Salted before cooking hamburger and after While putting on condiments. Asked him I have had over 100 hamburgers At this location and never had to throw them in the garbage. He told me that this what we do every time Salt before and after. Jim should not represent pertillos Corp Maybe McDonald's is hiring Ronald McDonald's."
"I do not usually write reviews for anything, but enough is enough. I placed an order at the Chicago Taylor Street location in the drive through. A very simple order. Paid for it only to see that only 50 percent of the order was completed correctly. I had items that i paid for but didn’t offer. The lines were horrendously long and uber slow. I understand that Portillos plants to open 10 times as many restaurants, how. That would require you to hire individuals who can listen, get orders correct and read it back to customers. Best wishes with finding individuals who care about giving great customer service."
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