Smokin Brothers

"I’ve had my $2000+ Premier 30 grille almost 2 years and I’ll say it is built solidly, steel construction wise, and I’ve grilled plenty of great meals. The caulking used between steel panels is failing in multiple places, the handle is never really tightened, and the grille grates are made in China (not really disclosed upfront). The stars fall short when Ryan wouldn’t resolve the brand new controller I received that would not temperature down (the button didn’t work). Multiple follow attempts went unanswered. I even tried to order a grille cabinet but they never responded to resolve the freight issue I was having online when ordering. Overall the grille is fine and has been outside uncovered through serious elements, but I wouldn’t purchase again. I’m disappointed in their follow up and I’m sure other manufacturers are capable to provide adequate support, unlike what I experienced from Smokin Brothers."

"I’ll start out by saying that these grills are built like a tank. I have been using a friend’s little brother for a couple of years and I love it. I live in Lexington, KY and we have no local SB dealers. I was able to find a dealer in Louisville, KY (Cherry Valley spa) that had a 30” Premier plus with cover in stock. So, I rented a trailer drove 90 miles (180 round trip) to pick up my grill. The dealer had several other grills in the show room with side shelves. So I was able to buy a side shelf also. In total it was just shy of $2000 without the trailer rental or gas ($100). Paul (owner) loaded the box and I was on my way. Unboxing was easy I had my neighbor help me carry this beast up onto my deck. As I started to assemble side shelf, I cut my finger on the unfinished edge on the underside of the shelf. I then noticed that the edge on the pellet hopper was very sharp to. I called Smokin Brothers about the issue and I was informed by Ryan that all I need to do was run a knife sharpener along the edge to remove the sharp edge. That didn’t solve issue. I ended up spending 1 hour and using a deburring tool and emery cloth to round out the edges. I just paid $2000 for this “Made In The USA” grill and it wasn’t perfect. For that kind of money, it should be perfect. That pretty much took all the joy out of my purchase decision. After my second call to SB (Ryan) informed me that there was an issue with the cutting laser and the defect was missed in their quality control and the dealer should have caught it before the sale. What upset me even more than having to grind on my new grill was that the fact that manufacture wasn’t concerned about making it right. After talking to the dealer, they were so ashamed that the manufacture wasn’t concerned about resolving my issue that they are sending me an extra top grate and lifter on the house. Thank you, Paul. Now for the good part after using my grill for 4 weeks and #45 of pellets I love it. I did made a modification. I added 2 bolts to the upper grill as stops. I found that upper grate slid very easy and if not careful it would slide out of the track. I also made 2 grate push, pull and lift tools out of Kobalt bottle openers. I would like to see a calibration routine for the grill and meat probe. SB told me that using ice water was not and accurate way to calibrate. It would also be nice to have some extra functionality in the app (alarms, automatic temperature adjustment) Hopefully this grill will out live me and my daughter will have it to make great food for her family."

"I’ve been dreaming of owning a Smokin Brothers smoker/grill for many years. This was the time. I’ve had a Premier Plus 30 for a week now. So far I’ve smoked a delicious rack of ribs, the best smoked turkey I’ve ever ever made and grilled hamburgers and hotdogs. The smoker/grill performed wonderfully. I was afraid clean up was going to be a hassle. After each cook, I cleaned it. It was incredibly easy. I am so happy I chose a Smokin Brothers smoker/grill."

"This is My first pellet grill. I have had my pp30 for about a year now. I don’t normally give reviews but this thing is Amazing. I had the opportunity to buy a Traeger for 40% off and after finding out they are made in china, I decided to look for something made in America and found the Smokin Brothers. After reading reviews and talking with them I decided on the Smokin Brothers. I am so glad I did. This thing is built like a tank. The Traeger is made with flimsy steel. Another selling point was the pellet hopper on the front when you are limited on space. I used it all winter long in Indiana and this thing held temp within one to two degrees. The costumer service is outstanding, when I had a question they always responded right away."

"Simply an awesome American made product made by a company that isn't just a fabricator but knows what it means to love to grill/smoke. Also Ryan and his team stand behind their product and continue to innovate. Love my 36" Premier....Just buy one you won't be disappointed, people love my food....Its more gooder!"