Potbelly
19 West Ogden Avenue, Westmont, Illinois 60559
About the Business
Potbelly is a cozy and inviting restaurant located at 19 West Ogden Avenue in Westmont, Illinois. Known for their delicious sandwiches, soups, and shakes, Potbelly offers a variety of options for diners to enjoy. The warm and welcoming atmosphere makes it a popular spot for both locals and visitors to grab a quick meal or snack. With friendly staff and a convenient location, Potbelly is the perfect place to satisfy your cravings for tasty comfort food.
Photos
Contacts
19 W Ogden Ave, Westmont, IL 60559, United States
Opening hours
Monday:
10:00 - 22:00
Tuesday:
10:00 - 22:00
Wednesday:
10:00 - 22:00
Thursday:
10:00 - 22:00
Friday:
10:00 - 22:00
Saturday:
10:00 - 22:00
Sunday:
10:00 - 22:00
Reviews
"It *wrecks* me that we don't have one close to home"
"The service was helpful and really brightened my day! Thanks for going the extra mile — it really shows here. Great food too! A shining light on a hill for which westmont can be thankful for."
"Ordered through door dash which ain't cheap. My mac n cheese looked and tasted like it was yesterday's scraped from the bottom of the barrel. My sandwich was fine."
"Pathetic — I do not recommend this location. I used to come to Potbelly regularly, but stopped coming because they just do a terrible job on the basics. I had a taste for it today, and decided to see if they’ve improved . . . they have not. Look at the sandwich below. I don’t think you can call something a turkey sandwich if there’s only one TINY slice of Turkey. Eating out costs a lot in 2023 — and I will not be spending any more money here. ------------------------------------------------ Response from the owner 19 hours ago Hi Kevin, We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon. Peace, Love & Potbelly. ------------------------------------------------ That's your response to the sandwich picture I posted? Just a form letter response . . . really? If this were my location I would be looking to make it right. You should be embarrassed to steal from customers like this. I ordered and paid for a sandwich, and I got one slice of turkey, a tiny piece of avocado, and 3 cucumbers . . . WTAF? Also -- please tell your employees to stop putting ICE COLD BOTTLES OF WATER in the same bag with HOT SANDWICHES. Seriously, do you guys even think about the customer's experience . . . getting home with what you think is going to be hot food, but instead you have a lukewarm bottle of water and cold sandwich with one piece of meat? Do better. And when you screw up this badly . . . make it right."
"I honestly never had a bad experience at Potbelly. They are always on point but finding a BIG bug (alive!!) in your food ain’t it. More than half way down I see it, unfortunately. I understand as a food environment they have to be extra careful and I don’t think this happen. I hope they can make a change and I don’t know if I’m able to be a customer anytime soon. (Yes, a customer care call is been made)"
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