Jack in the Box 13620 Highway 6, Santa Fe, TX 77517

"Not pleased lately with the food from our local Jack in the box. It was cold this time. Before over cooked. Fries are usually cold. They are lucky we even come to this location still. My oldest daughter got Tacos one time after school, before going to take her to work and there was a PLASTIC GLOVE IN THE TACO. WTH! When I went back there was no compassion for this mishap. She almost choked on it when trying to take a bite. It actually kind of looked like lettuce to begin with until she realized she could not bite it off. So Jack in the box reached out to me and asked to make up for the last review. I have in and decided okay. Well….. they gave us stale cold old fries and a sourdough Jack with hard stale bread. When I walked in the person in charge while working the evening shift had no idea what was going on and had to call his boss, the manager. Well Jack in the box you still scored a one on everything. No effort in making up for the first review. There won’t be a third chance. Maybe Jack needs to make changes at this location. I don’t know if that will even change anything."

"If I could give 0 I would. Ordered 2 value meals and 6 tacos. Tacos were good. The value meals both orders of fries beyond cold. I had regular he had curly. My sourdough jack was not hot nor was his spicy chicken. Employees to busy messing around to be bothered."

"Coming in its clearly dirty including the windows. Staff had no since of urgency to get food out. Had to wait almost 40 mins to get our food. That was only after getting onto them about the wait. After getting the food the order was wrong. What little food was correct was old and soggy. This Place need a serious management change as a whole. 10/11/23 This is coming from a prior fast food manager."