Meineke Car Care Center,

2701 Washington Ave, Alton, IL 62002, United States

"Don't use them much as I am a mechanic and do most of my work myself. However, I've had them do exhaust work on a few occasions, and i will say they are always professional and courteous. Their pricing is fair, and they have a very fast turnaround time. Both times I've used them, my vehicles were done the very next day."

"My car has been worked on 5 times for the same simple problem. They kept my car for two weeks during the holidays . Yet the problem is still happening. My car sounds like a motorcycle, they touched my engine and didn’t need to. They ignored my friend when he questioned what was on the paper of them working on and wasn’t ever a problem. It is now January 28th 2024 and the belt is back the screeching and making loud noises. They are unprofessional they hung the phone on me when I called almost everyday trying to see what was taking long. I kept getting the run around. I had to report them to corporate yet nothing got done. They said they were waiting on some bracket for my car but the paper work doesn’t even show a bracket being placed on more car nor the new serpentine belt or tension that was suppose to have been replaced for the 5 time. They are horrible people can’t give you answers when you ask, they lie to you about everything. I am going forth with sueing them Never go to meineke."

"Blew me away with the prices! Dropped my old mechanic just after one visit. And they take CarSheild. That was one of my concerns but no worries. Thank Meineke. You've gained another customer."

"I had a wonderful experience at Alton Meineke. The front desk staff was very helpful and friendly. He and the technician had my issue fixed fast and efficiently despite squeezing me in last minute between a full schedule of appts. I was treated fairly and given a choice of options for the most cost effective solution to my problem. I will definitely be back for all of my vehicle needs and will also spread the word to others to visit this particular location for their any vehicle maintenance/repair needs as well. Thank you again!"

"Great experience!! Brought my car in yesterday after making an online appointment and despite there being a glitch in the system that wasn’t supposed to let anyone make appointments, they squeezed me in. Looked at my car, found the problem, discussed it with me, told me my options and the cost. While fixing the whole problem would’ve cost me a few thousand, they said it would be sufficient enough at this time to just do the basic repair, which cost me far less and could last anywhere from 6 months to a 2 years. I approved the basic repair and left with my car a few hours after coming in. I greatly appreciated the friendlyness, honesty and straightforwardness I received. If I had taken to the dealership it would’ve cost me a fortune even to fix the basic issue. Thank you for your amazing service, I will definitely come back!!"