Jimmy John's

"Paid $17 for a sandwich to be delivered here & waited an hour. Called to see where it was and was told that the driver left it on a chair in our lobby (10 steps from our suite) 35 minutes prior. Nobody called, nobody messaged, and if the driver had walked 7 feet he would’ve seen our suite number. Person on the phone didn’t do anything other than apologize and hung up. Not very good customer service & really poor ability to just put some effort into a job."

"Customer service will hang up on people calling in for delivery orders if they don’t want it delivered to their address a mile away."

"So, I want to begin by saying I also work a service job. I know how frustrating it can be when you’re scheduled on a national holiday but you do have the power to request that day off if you truly don’t want to work it. I stopped in today with my brother for some quick sandwiches, because like most Americans, we are busy and have obligations, even on holidays. I greeted the man at the counter and asked him how he was, and he very snappily responded “well i’m here on Labor Day, so..” I apologized and told him we’d be quick. We ordered, and he begins to make our sandwiches, not hiding his annoyance by slamming things on the counter. This made me extremely uncomfortable as I come from an environment where this was common. I felt like I’d done something wrong just for ordering a sandwich. I looked at my brother and I could tell we were thinking the same thing, so we quickly took our sandwiches when they were finished and left. I get home, unwrap my sandwich and there’s a long black hair sticking out of it. This really just added insult to injury and I sincerely think the bearded dude working today around 11 should be spoken to."

"I’ve been using this location mostly for delivery, but today I stopped in. The young man who took my order was very nice along with the men in the sandwich line. Great customer service! Yes, delivery is sometimes slow during busier hours, but overall I am rating high."

"My order was definitely freaky fast, probably the fastest Jimmy John’s order I’ve received. However, it was far from freaky fresh… The veggies (tomatoes, onions and lettuce), along with the avocado spread all seemed a bit old. Overall disappointing. I honestly would take a slower deliver over a bad sandwich. I hadn’t had JJ’s in a few years and was really looking forward to my favorite (beach club), but it definitely didn’t come close to hitting the spot."