Smoothie King,

2506 West Jefferson Street, Joliet, IL 60435

"came through the drive thru ordered a Pb Swizzle bowl. Was charged for adding on coconut, and hazelnut. Couldn’t return that night have a receipt and photo from that night. Won’t get a refund in anyway. I also tipped at the window! Well no worries won’t coming back here again!"

"I ordered on the app a smoothie and fruit bowl. However when my daughter picked the order up. The fruit bowl was not included. I called back and the young lady stated that she forgot to include the bowl. I asked for a refund. The lady stated that she would have to wait until the end of her shift to add the refund. She never gave me the refund. I went to the store asked for my and they refused to give me my money back."

"I had an incredible experience at Smoothie King! The service was exceptional, and the smoothies were not only delicious but also packed with nutritious ingredients. I love the wide variety of options to choose from, whether you want a protein-packed boost or a refreshing fruit blend. The staff was friendly and knowledgeable, helping me select the perfect smoothie. The clean and inviting atmosphere made my visit even more enjoyable. I can't wait to return for another fantastic smoothie! 5 stars all the way!"

"After sitting from 11:19 am to 11:54 am with only 4 cars ahead of me I finally made it to the window. I gave the girl my credit card to pay for 2 smoothies. After sitting at the window an additional 10 minutes the girl at the window issues me 1 smoothie and I asked her about my second smoothie. She asks "what other smoothie?" I told her I paid for 2 smoothies. It's on the receipt. I tried everything in my power to stay calm, but after another 15 minutes of waiting I started honking my horn to get someone's attention. The lady finally gives my my second smoothie at 12:24. A damn hour for 2 smoothies!!! I wanted to snap on her and the only reason I didn't say a word to her was because she was pregnant, but I'm sure the look I gave her said it all. They are definitely the worst when it comes to customer service. I had at least 6 cars behind me and they all just left. I guess they got tired of waiting. When I finally made it to the window there was a car sitting in front. I'm sure they asked him to pull up and wait for them to bring it out. He was sitting in the same spot when I first arrived a the speaker to place my order. He was waiting a long time for someone to bring out his drinks. They never did. Finally, while I'm waiting at the window I see this guy get out of his car and go inside to see what was taking so long. It took them about 10 minutes to make this guy's smoothies before he could leave. He had to be there over an hour if it took me an hour. I understand this is a new location, but there is ABSOLUTELY no excuse for any business to be ran this poorly! If I can give it minus 5 stars I would. The managers of this business should be totally ashamed."