Taco Bell

"I know there’s folks here trying to look for the good in this place, but let’s be completely honest… it’s time for corporate to close this entire franchise for good. It’s old, it’s dirty, the food is horrendous (there is a recent cockroach story out there for this location) and using the Wheaton location as an example it’s about as low-class as it gets. Employees won’t even approach the front counter to help you. Good riddance."

"I got 3 hard shell tacos and all were soaked on top with a cold liquid. (hoping it was water) made the tacos soggy and one of them inedible because it just fell apart. Wrapping only on top was soaked as well. My burrito was safe and dry, but I thought the wrapping was done so poorly it was too funny not to share! Waited about 15 minutes with 4 cars in front of me. Once the first car got their food, it was rapid fire for the rest of us. No greetings at the window, just handed card and then handed food while the cashier was looking the other way. I always say thank you, but no thank you or hello given in return. I hope this was a one-off experience otherwise I won’t be coming here for lunch anymore and just go to the other several Mexican food locations in the area."

"Taco Bell’s food is always good and every at bell I go to they’re consistently respectful and cordial but I don’t know what was wrong with the vibes here today but it’s not cool to have literally zero patience with a customer just because they asked for a couple minutes to figure out what to order, forgot what they liked it only available on the app, took literally less than 2 minutes total just to be asked to go around to the back of the line that suddenly pulled up literally right after I did is not acceptable just because a mobile order didn’t show up in less than 45 seconds. That’s awful service to tell someone to just go to the back of the line because your system was lagging “to help other customers”. That would be understandable if it had been 5 or more minutes but damn. There’s a huge difference between displaying a sense of urgency and just being impatient and displaying poor customer service. the bar is low and I’m disappointed"

"Walked in, no one acknowledged me. Waited a few minutes for someone to take my order. No one did. Put in my own order at the kiosk and waited again for someone to take my money at the register. About 10 minutes later I just left. No one there even acknowledged my existence. It was not busy. It was 11am on a Monday. Keep up the good work TB"

"This is the most reasonably priced and consistent Taco Bell anywhere in the area, as they still have $6 build your own boxes and I usually don't have problems with missing items - which is impressive for a Taco Bell. Good job y'all, the quality control is very appreciated."