El Primo,

1827 Knapp Street, Crest Hill, IL 60403

"I normally don’t leave reviews and I rarely leave negative comments, however we just placed an order of 16 tacos , rice, beans and some drinks . I noticed that the rice smelled off , the best way to describe it would be like it’s going bad , I have made rice at home and I know how it should smell . Long story short I called to inform the staff that my rice smelled like it was going bad. I spoke to a Hispanic women , I wish I would of gotten her name . Anyways I could hear her telling the kitchen staff about my complaint , she then returned to tell me the whole word has been eating that rice today and no one has had any issues with it and that she just tried it and it doesn’t taste bad and she proceeded to tell me she didn’t know what I wanted her to do . I responded with , well I am the client but if I was in your position I would definitely offer some sort of discount for the inconvenience since at this point I will be throwing away the rice . She said unfortunately I can not do that because the rice is not spoiled , if it was I would be happy to do that for you. She said that sometimes the rice smells weird when you first open it from the carry out container. I proceeded to tell her that this is very unprofessional and unfortunate because we will not longer be returning as a regular customer . She responded with ok suit yourself . I am very disappointed with the level of unprofessionalism , it was a small rice container, I hate asking for free things but it was an inconvenience to us and I am a paying customer! This occurred on 2/29/2024 at 2pm - this should help the owner or manager know who I spoke with and I hope her unprofessional behavior will be addressed."

"This establishment is a lot bigger than it appears to be from the outside, and is also nicely decorated. I really like the openness and contemporary decor. The bar is big, well stocked and it has plenty of TV's, so you can watch your favorite sports game. Unfortunately the tacos where a big disappointment for me, completely bland, flavorless and very small. The only consolation I have, is that I tried them on a day when they only cost $1.00. I'll definitely have to try something different, if there's a next time. The best part where the free chips & salsa, they're good."

"Excellent service. Seat yourself. We were welcomed with chips at the table as soon as we sat down. A sports bar feel with many tv options. The portions were very nice size with leftovers for later ! We really enjoyed our meal and will definitely come back."

"1st time at this location. Been at other El Priemos before. We ordered the breakfast burrito chorizo and egg.Very big size and mostly chorizo, I would have liked more egg but it was good. The beans didn't have much flavor but the rice was outstanding. Chips and salsa was good would have liked a little heat but still good. The store was very clean and well maintained. The service was very good but I wouldn't expect any else as all the El Piemo restaurants are good. We will come back soon. BTW no liquor yet!"