Panda Express,

3340 Mall Loop Drive, Joliet, IL 60431

"I hate that pandas in the mall never have food prep they alway with attitude they are worts than the pandas in Jefferson what happen to customer service this is why you never make the sales you need to train your employees in how important it is to keep customers I stop going to this two places Time and time again, I give them an opportunity to step it up and time and time again they have failed I can say how mush I spend because I couldn’t get food because they said they were not cooking no more and that all they had and remember it was only 6:00 pm .. so make it make sense"

"Initial service person treated us like a disruption. When there was a mistake on the order, another person (shift leader?) Apologized and fixed the issue immediately by offering a substitute. Well-done."

"Just came to this restaurant in the mall. First off want to say that they do not let you try samples. I understand but seems quite stupid. I asked for a sample of a new item which looked burnt to see if it only looks burnt or tasted burnt too. But that's not even the real issue. The server Karla H seems to be incompetent to the items she is serving. When asked she simply stated "vegetables but couldn't tell us which kind and then finally stated I don't know. How can you not know what you are serving people to even let people know that there might be something that they are allergic to in that item. Another issue is the rice looked dry. 90% of the food looked burnt."

"The drive-through was quick. The order was correct. The new shrimp bowl was very tasty, quite spicy though. The orange chicken is always good. I have never had a bad meal here."

"5:15pm September 19th, this store is a joke. No entrees are made and it is not even busy! You just lost a customer, this is ridiculous."