Flying J Travel Center 1310 East Chain of Rocks Road, Pontoon Beach, IL 62040

"This place is useless. Every single diesel pump is down none of them work. They don't even let you know. I waited in line to try one it didn't work I had to try another bump and it didn't work either. Finally the maintenance guy came out and said oh yeah the pumps are all down. That would have been nice to know an hour ago. Too bad they don't know how to put up a sign or something now my day is ruined. I won't be able to make my delivery on time and I still don't have any fuel."

"Horrid, disgusting and unsanitary! Between the homeless in the stalls, asking for handouts right outside the store to the ashes in the stall, empty food packages, spilt food, and clearly unclean and unkempt restrooms, it’s an okay flying J, wouldn’t recommend it for anything other than fueling up. Tight and cramped parking for the trucks otherwise. Far to crowded and certainly one I’ll try to avoid in the future this is pilot/flying J needs to get it together I’d rather take my litter box to a quiet field outside in the freezing temperature than use that horrible d bathroom! Appalling"

"Very clean showers. Nice organized clean store and restaurant. The staff is friendly and helpful. Prices are the normal overpriced truck stop prices. Its one of the better Flaying j I’ve been at. parking lot is laid out pretty good and relatively easy to get into spots. and it has too many reserved parking spots. Love’s doesn’t do that.✅"

"Parking lot is big and lots of semi and bob tail.. The inside however.. I Went into this place twice. The night time there was blood splatter on the wall in the women's bathroom. There was no toliet paper or paper towels there was trash on the floor.. I guess no one ever checks these. I didn't go back to check if it was there when I used the bathroom the second time (I used the drivers side) but decided I wanted something to drink and found these while checking out how empty this cooler it. I can only hope it's being cleaned but I don't know about that. There was food still in there. Gross! I understand staff shortage and blah blah blah but when there are 3 people standing around talking with a line full of people it's time to reevaluate the staff. Maybe have more guidance on cleaning procedures. I travel quite a bit and this is one of the worst Flying J's I have seen on the inside.."

"As a OTR trucker i love this Flying J. This place has a huge parking lot for trucks, up to 100+ and at least 20+ bobtail spaces, and 12 fuel lanes that move pretty fast. This place also has a RV dump and pumps for vacationers. The store is clean and orderly and the staff is friendly and helpful. I would recommend this travel center to all when traveling through the St.Louis Metro area."