Burger King,

14501 Westheimer Road, Houston, TX 77077

"When I say they give old food to people who get it delivered I'm not lying. We just ordered about an hour ago & they gave us old hard floor denting fries & rock nuggets. Just unacceptable. You suppose cook food how you would like to eat it... guess thinking about others is a no go. It didn't used to be that way but this location & Dairy Ashford are in the same boat now."

"I will never eat at this particular location again. The Supervisor on duty, a blue haired woman by the named of Vanessa has some sort attitude problem. I requested a refund since it was taking too long for my order despite being the only one at 9:38am on a Sunday ordering 2 sausage egg and cheese croissants in the drive thru. I was met with some sort of displeasure by the supervisor when I requested a refund, afterwards I asked for the number of the corporate office which in turn was led with a hand gesture pointing to some area of the window which i could not see the number clearly. She refused to give me the number verbally or even write it down for me just pointing at some area on the window. She claimed to be the manager yet was hesitant to give me her name for my complaint. Very disappointed in the quality of service over something so simple."

"Friday December 1, 2023 - This Burger King has progressively spiraled downward in the last 10 years. I ordered a Whopper and the was almost no lettuce and tomatoes, and the wonderful flavor I use to love was not present. Whenever I come they usually don't have the frozen coke or frozen cherry available. Attitudes are not welcoming or pleasant. What happened to good service? It is important that those who prepare food and drink we are putting in our mouth to eat and drink be extremely clean and have extremely clean practices in preparing our food and drink. What will Burger King do to improve? I can easily do to another company that does a great job in food service."

"Horrible customer service. Health violations all over--old fries, old meat, dirty store. Employees are on their phones while making sandwiches and not changing their gloves."

"Food is above average, service is terrible and super slow even though it was not busy! Location has mold on the ceiling and seems that corporate stopped touring their locations, simply they stopped caring!!"