Honkaku Sushi

"Never in my life have I felt compelled to leave a review for a restaurant but truly I have never experienced such poor service and quality of food in my entire life. Me and my girlfriend decided to treat ourselves this Valentine's Day by ordering takeout from Honkaku we knew they typically have longer wait times so we ordered an hour prior to our arrival after arriving we were told it would be 15 more minutes for our food to be ready for us. WE WAITED 2 AND A HALF HOURS we stood in the restaurant I even asked the hostess if she could check when my order would be ready I then proceeded to watch her do a million other things and never come back until another half hour later she gave me my order. When getting home half of the food was either Frozen cold or warm which is dangerous with raw fish so clearly they made the order and then let it sit for 2 hours. If you're looking for a good place to get sushi find somewhere else it is not worth your time I hope this restaurant closes down."

"Food was par. Previous reviews about long wait time are accurate. Restaurant space was not well organized. Although we sat by the front door, I feel we were out of the views of the employees. When being seated, the host picked up a menu that was on the floor, and stepped on by the people who we're leaving as we walked by, and placed it on the table on our chopsticks and places. I got sushi AYCE and my friend got chicken teriyaki. The chicken teriyaki took 45 minutes to come out, and my friend said tasted poorly. I told my waiter I had a shellfish allergy and he asked me, "why come to a sushi restaurant with a shellfish allergy?" To which I said because I like fish. He didn't take old dishes pushed to the from of the table until passing them over 2 or 3 visits to our table. He didn't fill water until asked. I only order AYCE once off one sheet, and two of the items I ordered on the sheet never came. I might get take out here again, but am likely never to dine-in again."

"Second time and service is awful. Ordered some sushi items and fried rice to go. Picked up order, got home and rice is missing. Was told to come back in 10 min. Wait 30 min for the rice to be made. And then was happened just the container, no bag or utensils. Will not be returning."

"Given this place 4 tries now. 3 of the four tries, the service has been awful and inattentive. Most recently, it took 20 minutes to even get us glasses of water (table for two). There is NO urgency in the service for this place, no speed, and every time it’s “sorry for the wait” or “we’re low staffed” but we’re watching staff members prioritize pick-up orders. I don’t know how many times on a Friday or Saturday night that can be an excuse - weekend nights will always be busy. If you go and get All You Can Eat, expect to be waiting 40+ minutes for your sushi (and you may have to remind them about your apps and drinks too). They will NOT stagger deliver your orders. If you want to try, I recommend only ordering 1 or 2 rolls at a time. The only saving grace is that the dinner sushi is delicious and fresh, have never had a fishy tasting order. It’s really well made. We’ve never had their lunch sushi or any of their other foods (the udon looks really good). I don’t think I’ll be going back because the service and wait is so bad."