Portofino 40w188 Campton Crossings Drive, St. Charles, IL 60175

"Absolutely delicious. I took my wife out for a date night and she loved it. You will want to come back to try everything. Nice size portions and staff was very friendly."

"Elegant, large place with soft lighting. I was from out of town & this was near my sister's house, so we decided to check it out. Service was great. The menu is a little limited. I wish they had just a pasta/sauce option (more than a side dish). I ordered the Rigatoni Melanzane. It was very tasty, but in my opinion had way too much sauce. I like light sauce. My sister had Homemade Ravioli. It was good, but she too said it was too much sauce. The only other thing that came with our dinner was bread. For the prices listed, we were disappointed the meal didn't come with a salad or vegetable side dish. But we'd possibly go back to check out other menu items."

"***Updated: After a poor first experience, the restaurant manager contacted us and offered for us to give them another try on them. We were very satisfied with our amazing service, the food, and the atmosphere. Now I can see why this place is always packed! We spoke with the manager, owner, and our server and they all apologized profusely for our first experience with them. This second visit definitely made up for our first one! I had the short rib pappardelle and it was DELICIOUS. We enjoyed a bottle of wine, bruschetta and some gelato. We cannot wait to come back and try more on the menu. Thank you to all the staff who made our second visit very much worthwhile! Original review: My boyfriend and I were SO excited to try a new Italian restaurant right near home. Earlier this evening, I called twice in a row to make a reservation for tonight for a table for 2. Both times I called, it rang a few times and then hung up itself. I tried again an hour later and someone picked up, so I made a reservation for 7:30. We got there a little late at 7:40 and no one was at the host stand or greeted us. A server noticed us and sat us at a booth. The table and booth were very close together so it was a tight fit. We were brought bread and water right away, but were not greeted by a server for a least 10 minutes. A server finally came by and said he would give us a chance to look at the drink menu and come back to take that order. We told him we already knew what we wanted to order to drink and he said to give him a moment and he would be back to take that order. We waited for another 10 minutes while the server checked on his other tables, each more than once. We finally decided to leave because after both working multiple service jobs ourselves, we know what exceptional service should be like and this was not it. Very disappointed because we were excited for a new local Italian restaurant."