Pep Boys

"Quick service. Got lucky only took 30 minutes for Lyft Inspection. Been going there for 5 years now!"

"Chris was a great help in getting me a new tire for my car!! I was traveling to Chicago for dinner and my tire blew out. When I called they were able to get me in and back on the road! Yall are the bomb!!"

"Thank you Pep Boys for your efficient service. Was unable to make an appointment right away with my dealership this fast. Appointment was made the same day. Remarkable! You diagnosed my car, to see that it needed a battery. I also appreciated the brake system inspection during this service. You got me back safe on the road. Thanks to Christopher H. and staff at store# 0853."

"On 7/2022 i stopped in to pep boys in crestwood IL to get brakes and rotors and a battery which was 900 plus dollars. My concern that I informed pep boys was my car was making a bad noise. The rep said everything was fine and in working order. Upon completion I still hear that noise and my brakes didn’t feel. I work odd hours so I just parked my car. One well driving to the grocery store I hear something pop. Causing my car to immediately become un drivable. Which put my safety and life in jeopardy. I had a family friend check out my car and to my surprise he advised me that the place I got my brakes hadn’t made sure everything was put back together properly. So immediately I called pep boys and the rep said have the car towed and we will take care of you. The next day to my surprise I received a car say they would fix my car for another 900 plus dollars. That I need to replace my ball joint. There neglect has also damaged my wheel as well. And they only replace one ball joint what mechanic shops fixes halfway of a problem. This is ridiculous and I will never do business with this place again. And this is second time I posted this review they removed my first review. Reviews are personal experience."