Pep Boys
6811 West Grand Avenue, Chicago, Illinois, United States
About the Pep Boys
Pep Boys is a well-known car repair and store located at 6811 West Grand Avenue in Chicago, Illinois. With a reputation for quality service and a wide selection of automotive products, Pep Boys is a one-stop shop for all your car maintenance needs. Whether you need an oil change, new tires, or a tune-up, the experienced technicians at Pep Boys are ready to help. Visit us today and experience the convenience and expertise that has made Pep Boys a trusted name in the automotive industry.
Photos of Pep Boys
6811 W Grand Ave, Chicago, IL 60707, United States
Opening hours of Pep Boys
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
08:00 - 21:00
Sunday:
09:00 - 18:00
Reviews of Pep Boys
"They help me out a lot. Great customer service. Very knowledgeable lever there with two know tires. And Alignment, Definitely going to go back there for more work with my car in the future. They understand how to communicate and give good customer service, And work fast."
"I would not recommend going to Pep Boys unless you enjoy being mislead into purchasing repair services your car doesn't need and which won't actually fix the issue that you brought the car in for in the first place. '89 Toyota Camry. Crank no start. Car had been running fine prior. Towed to Pep Boys only because they have a parking lot big enough to tow in a vehicle without advance notice. Was informed that the car needed: Drop and clean the fuel tank (not true), clean the entire fuel system line (not true), that there was bad gas in the tank (not true), that the entire fuel line was extremely dirty (not true), that the car belched black smoke when started (not true), that the spark plugs were bad (not true) and that I risked damage to the vehicle if I did not agree to have these services completed (not true). The quoted price for the services recommended by Pep Boys was $2,000.00. I had the car towed to a competitor. The competitor correctly diagnosed and fixed the issues for $400.00. Turns out the car needed a new ignition coil and rotor. Car is now starting and running fine."
"Let's just say I won't be going anywhere else for tires and alignments. Mike and the techs helped me with a alignment issue that my previous tire shop was not able to do after buying 3 sets of tires over time with them. A simple toe and camber adjustment was done and my truck is driving straight. Thanks again for all your hard work and help."
"Great customer service! Very satisfied! I brought my car in for a tire patch, but turned out I needed new front tires cause they’re bald and a wheel alignment. They told me what was exactly needed and didn’t give me any run around. They didn’t replace anything that didn’t need replacing, love places like that! I will definitely comeback to this location for future needs of my car! Thank you again!"
"The customer service was great! I talked with friendly staff who were patient and helpful with my questions, and we even struck up some nice conversation. The only minor issue I experienced during my visit was some confusion with the inspection updates online giving some mismatching information about what I discussed with staff, but this was resolved with a quick call to double check that everything was still on track."
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