Pep Boys,

15911 South La Grange Road, Orland Park, IL 60467, United States

"Made appointment for 9 a.m. but told after driving all the way out there have to leave at least 4 hr. Wait 5 cars ahead. What good is an appointment . Just the whole ordeal as soon as I started talking to guy at desk was not pleasant"

"The rim was dented on the tire allowing air to escape. We went to Jerry and the problem was able to be fixed without even taking the tire off...few minutes later, problem was fixed...no charge, ...Jerry andMike here are honest gentlemen giving pep boys a good name.would come back for sure!"

"Mike and Jerry solved all of my car needs! I will for sure be coming here again! These guys were so helpful and what great customer service! They were truly kind and amazing!"

"Slow and dishonest service. You’re better off going to Midas or express lube near by. I’ve been to this pep boys three times, I’ve been price gouged and sold things I don’t need the first two, and the third time I came in around 1pm with nobody in the waiting room and half the mechanics hanging around the shop. Still took over an hour to do my oil change on a 2015 Altima. It only Takes 10 minutes and that’s including lifting the vehicle. Still nice enough to charge me over $100 for it too. Not to mention the noise from the construction rattling your brain the entire time they take their time on your vehicle. Here’s a photo of customers covering their ears"

"Was very efficient and timely. Was honest with diagnosis and recommendations. Easy to schedule online, check in and out. Only knock was that I went in for tire losing air. They replaced tire but it's still slowly losing air, they are good about honoring warranty work so I'm not worried and still recommend"