Alaska® Outerwear Company 5 Woodfield Mall, Schaumburg, IL 60173

"I’m a long time customer at Alaska Outwear. Last year I purchased a parka with natural fur and the customer service was excellent. Mila was amazing, she helped me with size, color selection and helpful advises how to take care of the fur. Great service and customer experience."

"Visited the store with my family this weekend while visiting Chicago from Minneapolis. The store is so unique the selections you cannot find anywhere else. Store was very busy, but the girls were very helpful no matter the amount of customers they had. I am a bigger plus size girl, found a beautiful brown color parka coat that fits me very nice and will keep me warm during winter for sure."

"Never ever , will go to this store to buy something from them and suggest others to stay away ! I had bad experience last week , They serve customers based on the status and appearance of the person. If you are not so well dressed and go into the store to buy things, they don’t even look in your direction. I liked one coat, left a deposit of $500 and they said they would give me a 10% discount when I brought the remaining amount of about $250. I couldn’t come on time and went 2 weeks later to buy a coat. When I came and explained the situation, one saleswoman said we won’t give a discount because we didn’t show up on time and we won’t return your deposit. Buy something from the store for that money! Because of this attitude, I have already lost the desire to buy something here. She demanded money and they didn’t like it, they didn’t even want to look in my direction and pretended that I was nobody! I have never encountered such a situation with other stores before, it was my most unpleasant situation! I will not wish such an attitude towards me! They served me as if I was taking from them for free! If don’t know how to serve people nicely then close your store forever! The client is always right and you do not have the right not to give the deposit back with such an attitude you divide people rich and poor! If I want to come in and see how much time it takes me to buy, for this you are open to sell your product. If you don’t want to sell goods to ordinary people, then write that you only sell to rich and well-dressed people! I don't deserve this kind of attitude from you! If was harassing your sale person and staying in the store more then hour why you didn’t call the security guy to takeoff me out of the Store?"

"Great store! Stylish, high-quality outerwear! Responsive, friendly and kind salesladies, pleasant atmosphere. I am very satisfied with the purchase. Sincerely thank you! Best recommendations and wishes!"