Douglas Auto – Fox River Grove
416 Northwest Highway, Fox River Grove, Illinois 60021
About the Douglas Auto – Fox River Grove
Located at 416 Northwest Highway in Fox River Grove, Illinois, Douglas Auto is your go-to destination for all your car repair and maintenance needs. Our team of certified technicians is dedicated to providing comprehensive auto care to ensure your vehicle gets you where you need to go safely and efficiently.
Whether you need a routine oil change or a more complex brake repair, we treat every car that comes through our doors with the same level of care and attention to detail. At Douglas Auto, we believe in treating our customers like family and ensuring that your experience with us is nothing short of exceptional.
Since 2015, Douglas Auto has been proudly serving the Fox River Grove community with top-notch automotive repair and maintenance services. As a recent addition to the GreatWater 360 Auto Care family, we are excited to offer the same great service with even better value to our customers.
Next time your vehicle is in need of maintenance or repair, trust the experts at Douglas Auto to get the job done right. We look forward to welcoming you into our shop soon!
Photos of Douglas Auto – Fox River Grove
416 Northwest Hwy, Fox River Grove, IL 60021, United States
Opening hours of Douglas Auto – Fox River Grove
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Douglas Auto – Fox River Grove
"I can't recommend Douglas Automotive highly enough! I use them for all my vehicles, both regular maintenance and unexpected issues that arise. From start to finish, my experience with them has always been exceptional. First off, their customer service is top-notch. The staff members were friendly, knowledgeable, and genuinely cared about my needs. They took the time to listen to my concerns and offered expert advice tailored to my vehicle. Their expertise in automotive repairs is unparalleled. Whatever issue my car was facing, they diagnosed it swiftly and accurately. The mechanics at Douglas Automotive are true professionals who know their craft inside and out. Not only was the service impeccable, but the prices were also fair and transparent. There were no hidden fees or unnecessary up selling. They provided a detailed breakdown of the costs upfront, which I really appreciated."
"Douglas automotive is an excellent place to get your vehicles fixed. I totally trust the people there and have never had a problem with their service. They are very friendly and go out their way to make sure your happy."
"The simplest way to start this review is to sum up what you are about to read in one sentence : "When you're in a bind, Douglas Auto comes through." I have been using Douglas Auto for a few years now. What started out as a new place I chose for an oil change quickly became my primary auto repair choice. When my car all of a sudden loss most of its acceleration power, I limped it to Douglas Auto, as they were the closest shop I have used to where I was. The service writers and techs kept me notified of the situation with photographs, and gave honest and fair recommendations of repair. The repair was completed in a timely fashion. Fast forward to a recent cold snap and having the same car not starting in my driveway. I called around on to shops I had been to see who could look into the car's battery and see if anything else was going on. I started out with shops near where I was. Some said they had no way to even look at it that day, some I had used before didn't even answer the phone. When I called Douglas Auto, they answered, said no problem they could at least look at it that day and diagnose the situation. They held true to their word and did and found two systems (fuel pump electric failure and a dead battery) to be causing the situation. They kept me appraised of the repair timeline and what was going on. I was completely aware of the situation and was comfortable with them working on the car. There is a reason why my primary auto repair should is 14 miles away from my home. It's because it's Douglas Auto, and "when you're in a bind, Douglas Auto comes through.""
"Amazing service at Douglas. Shaun was amazing and the price was as quoted. I brought in my 2016 Ram after receiving a bad diagnosis from Chrysler. Going to Douglas to fix what was wrong rather than spending thousands on what was actually working. Bravo. Truck runs great, it was finished as promised at the right price. Thank you again for the ride back home when I dropped the car off. Great service and we will be back."
"We have been using Douglas for about 3 years now and very pleased with their services. They offer to drive you home or pick you up to go get your car. Always give you an accurate estimate before work is done without any surprises at the end and car is always in and out the same day no matter the issue. The guys who work there are always very friendly and go out of their way to help the client. I highly recommend."
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