Pep Boys,

818 E Rollins Rd, Round Lake Beach, IL 60073, United States

"They were super quick on the install of my new battery and alternator. I was really impressed. It was done by opening the next day. Most places take days lately and I recommend Pep Boys. Haley was also very approachable and didn't give me the run around like many other places I tried. Good stuff!"

"Pep Boys in Round Lake were very helpful! They fixed my car within the time quoted. I had a problem and just drove in to find out when I should take the car in and they took the car late in the afternoon and got me back on the road in about 2.hrs. Highly recommend!"

"Hayley assisted me in my repair. I ran into car trouble due to the cold weather. My starter was broken and was unable to get it to Pepboys. Hayley provided instructions to tow the car to the shop (after hours) and have the keys dropped in the overnight box. She then provided me a quote for the repair. The next morning, work began on the car, and they finished up the following day, as scheduled. My car starts like a dream, even in the -15 degree weather we are currently experiencing. The best part is they stuck to their original price! I could not be more happy and will continue to use their service team. Honest, Reliable, Fair prices."

"I recently had new tires and an oil change at the Round Lake Beach outlet and it was all good. Even though the temperture outside was -11, it was warm and friendly inside. Everything was prompt and as I would hope and the staff was great."

"I ended up choosing to not get my service done with Pep Boys. I called and was quoted an amount for brakes (pads and rotors) for my vehicle. When I arrived at the location I was greeted in a less than friendly and very unwelcoming fashion and felt as I was an inconvenience/burden to the workers. When they began getting paperwork and telling me an approximate price, it was about 400% higher than when I what I was told on the phone. Of course when I asked to speak to who quoted me that on the phone, the person said they never said what I was told. I always ask detailed questions when price shopping so I can make an appropriate choice before heading out. I said okay and left. This is 2024 and there are plenty of places to get work done on our vehicles for cheaper, the same price and more expensive but with a much friendly and welcoming atmosphere. Honesty the workers that I crossed paths with, all appeared pretty miserable but that doesn't mean they should take it out on their customers Midas won my business over Pep Boys."