Starbucks 6801 Dempster Street, Morton Grove, IL 60053

"Julia had amazing customer service, she was so sweet & helpful. I appreciate Julia's patience as I tried to figure out what I wanted to order. Julia made my day!"

"I’m really disappointed in this location today. My husband and I choose to drive a little farther away to this location because they’re quick, friendly and consistent with the quality of their beverages. Today however I’m not sure we’ll be returning. We placed our order from our house and drove to receive our beverages and it took a little longer than usual (not the problem - we’re happy to wait for our hand crafted beverages!) the issue arises after who I presume was the shift supervisor aggressively came at us telling us to come inside next time because we caused a line? My husband and I can’t even remember because we felt pretty attacked (if this coffee master wanted us to remember maybe she could have been more friendly.) I know Starbucks preaches about their 3rd place… but it won’t be ours from here on especially since our drinks were even made wrong."

"I ordered a venti drink with light ice and got ice half of the drink. Complained to the drive thru person and she argued that it is the lightest ice it can be. Instead of offering to change the drink to light ice, she insultingly told me she can do another one with no ice. Showing a photo of the drink, with the date and time I ordered it."

"I was having a real rough day (my fish drowned), but the Cashier, Richard, turned my whole day around. He was charming and wore aviators, reminiscent of a young Tom Cruise. He made me the most delectable drink with incredible spices. His potential certainly is beyond Starbucks... I could see him acting in movies (something like Mission Impossible)"

"There’s a worker who is wearing sunglasses inside. I ordered my drink. Nice cashier. I waited 5 minutes no drink. I finally went to up the counter, no drink. The sunglasses wearing guy was busy goofing around. The cashier/manager told him to make my drink. He did. It was terrible. Way too much spices. I brought it back and the manager remade my drink for me. The guy obvious thinks he’s too cool to actually work at Starbucks. Either work here or don’t. Pretty lame. Sorry dude you’re not Tom Cruise."