Dunkin' 7801 West Lawrence Avenue, Norridge, IL 60706

"Ordered through the app and I walk in 5 min later and it’s still not ready. Hire more people to work. I get handed a bag with my donut and when I get home I look inside the bag and the free hash browns aren’t inside the bag. This location is horrible with customer service they try to multitask all the time and it gets them no where. If you want good service do not come to this location"

"The people working at about 10pm are incredibly slow . Why? I don't know but people put with it . I will start buying coffee at another location. Wating 10 15 minutes for coffee is ridiculous"

"It was "free coffee Monday" so i wanted 2 coffees and 2 donuts which i would pay for.,the total bill was almost $7 when i tried to understand the workers hindo language..I just left and wondering if i in fact received the free coffees.,maybe i should call corporate."

"most employees are not friendly, slow service, they have cheap cups that leak, they don’t give napkins unless you ask. I now go to a different DD that is out of my way."

"People here are actually really nice! So far most of my experiences at most other Dunkin’s are slightly negative, with the person behind the counter treating me like I’m the biggest inconvenience. Here they actually treat you like a normal customer, if not better! I really appreciate it!"