Dunkin'

"Horrible customer service. The staff is unable to cancel the order and I had to pay for something I did not want. Please be careful with your order since the staff is not trained with the tech systems!!"

"Chicago has the most. Sometimes, Chicago weather calls for a hot coffee. They provide."

"I don't usually write reviews. But why did that have to change the crew. NOW THERE ARE SOME LADIES WITH ATTITUDE THERE NOW. I don't like it . I go in every day and get my coffee there.. and all last week service was terrible and coffee was not even warm. I miss my old crew.. GUYS, YOU NEED TO COME BACK FOR REAL... These young ladies are NOT CUTTING IT.. Tomorrow ( 1/10/2023 ) if I get my coffee messed up again. I will not be back.. and I have 3 others Dunkin I can go to. But you hey are by my house. I loved that Rosemont station because I would get to work and my coffee is full and nice and hot... Last week was not a good week as for they always giving me coffee that's not up to par. And today being Monday and I get a cold coffee not a good way to start my week off.. and you guys know that when I tip I always asked how many ppl are back there today and they say three then I give five dollars for each one...now I have to go get my coffee before I get on the train.. NOT COOL.. you guys need to come back.. please. Since you guys left my coffee hasn't tasted the same.. Your very sad and unhappy customer... S.V."

"Placed an order on my app but when I got there the owner just said that he did not have my order. Did not even offer to help or refund. You pay for something but never receive it. Thank you very much but I will not be returning to this location ever again."

"Today I came in per usual and found a HAIR in my order ! Very disgusted and will Not be ordering here again! Which is totally upsetting being this is my favorite place of choice! Please have your employees wear HAIR NETS !"