Starbucks 975 Rockland Road, Lake Bluff, IL 60044

"Customer service here is bad. There is a young Spanish lady that work there who is always rude every time. She was working again today (11/07/2023 around 9 am). Starbucks need to give her a customer service training. She always act like the customer is bothering her for ordering. If you don’t want to work there then go somewhere else!"

"Drinks are good but the girl that’s recently been working on Sunday mornings has an attitude problem. The previous weekend openers were much better"

"This Starbucks is in Target the young lady was working by herself it was 12 people in line and she was trying to get to everybody as quick as she can but you can see it on her face that she was very frustrated yeah I need the least ask somebody to help her out next time especially in the"

"I wanted to give this particular store a second chance but it quickly turned out to be a sore mistake. The service was just unacceptable at any level. I'm never a pain in the behind customer and I don't post negative reviews, but this experience has pushed me over the edge. There was no signs of minimal courtesy to the customer and the employee (didn't have a name tag on) was just outright rude and visibly annoyed. Heated up my order which I specifically asked her not to do, spilled drink on my personal tumbler and didn't even bother to clean it up. And it is literally impossible to leave a comment on the Starbucks website hence this public post. I think I'm about done with this "Rudebucks", here on out I'll be supporting more locally owned coffee shops where there is some level of courtesy and accountability."

"I’d give a -5 if I could. Absolute piece of work customer service by all the employees at this particular Starbucks. I’ve never seen such a terrible service in any other Starbucks I’ve ever been. If they don’t appreciate the work they should just quit and find something else to do with their free time. They act like customers are bothering them just by placing an order. Please don’t go in the morning unless you want them to ruin your coffee and your day for you. Starbucks should really look into the matter and take action to save their reputation and customer."