Starbucks

"[Update] It seems to be getting better because this particular employee isn’t there, but please keep an eye on this because I don’t like having my order get messed up [Orginal] One of the new female baristas (Mexican-ish, black hair) needs help. Every time she takes my order, I have to let her know three or four times that I do not want coffee in my Frappuccino, but she still sets the order as the coffee frappuccino. She also made my drink, I asked her if it was coffee, and she disrespectfully interrupted me and said, "It's Creme Based," even though I saw her put the frap roast in. This has happened four times, and even though she claims she did not put coffee in it, I saw she clearly did. I don't want her to lose her job, but this is getting so repetitive and something really needs to be done because it's happened too often. I feel like she's very rude because she's not taking my concerns seriously, even when I asked her to double check and remake the order. It's frustrating because I can't stand telling her three times to make it Creme based yet she doesn't listen. Please, get her some help, this is making me feel bad."

"This Starbucks, in a very busy location in Des Plaines was a great place to grab a quick breakfast with my daughter. While the staff were very very busy, they still were friendly and accommodating to everybody. This location has extremely limited seating, probably only six tables, but during the warmer months they also have outdoor seating."

"Specifically asked for light ice on my venti drink and I get extra ice… and I asked for sriracha packets and they somehow forgot to include it. How do you expect to get paid more when you can’t even do a simple task. I never leave reviews but this is ridiculous"