Giordano's

"My husband and I were visiting from Las Vegas. Even though we have a Giordano’s in LV, it tastes so much better in IL. I had originally made an online order (stuffed pizza) but realized I ordered just cheese and forgot to add sausage. How can you order a Giordano's stuffed pizza without sausage?? SMH. When I went inside to pick up our order, I had spoken with Mistie. I had explained to her my mistake and she informed me that I would have to purchase another pizza with sausage. I told her that it was my mistake and that was not a problem. Michele (manager) was also there and when I mentioned we were from LV, she said “you know we have a location in LV?” We mentioned we tried it there before but it never tastes the same. She stated it’s because of the water and climate. Which made perfect sense. Plus we were also bringing home a pizza for a friend, so wanted it to be correct. My husband had noticed that they had a freezer of frozen stuffed pizza and we had asked Mistie if she would recommend those over a fresh pizza. She mentioned that she would get someone from the back to answer that question. She and a gentleman by the name of Odis came back to the front. We had explained to him that we were going to bring the pizza home with us (to Las Vegas) and asked if a fresh pizza or a frozen one would be best, since we would have to freeze the fresh one anyways. Odis was extremely friendly, knowledgeable and helpful advising that in our case it would be best to take home a frozen one (as they are made in IL) so it would taste the same as the fresh. Also, it would protect from any airborne illness (since the frozen one was already sealed.) Glad we had asked, as it made our decision easier and got the frozen. Odis definitely made our experience more enjoyable. Thank you so much for your generosity, Odis. We can’t thank you enough for turning my original mistake into something so much more memorable. When we are in town again, we will come visit this location again."

"When placing order in Uber Eats they didn’t hand all the item at one time and let the Uber driver hand only half the order poor management if you ask me. The mozzarella was soggy and disgusting. The wings were not cooked all the way. Once again poor management corporate should look into hhis location"

"I just received a stuffed pizza from Giordano’s. It was at best, a half inch thick. that is not a stuffed pizza and that is not the size pizza they used to deliver. flavor was still good But I am extremely disappointed with all the cost cutting measures along with added surcharges"

"We're big fans of Giordano's pizza. This was our first visit to the Mokena location. It did not disappoint. The food was excellent as always. The service was above and beyond. We ordered ahead so we wouldn't have to wait (something I highly recommend since the pan pizza takes 45 minutes to bake). When we arrived the hostess who seated us also went and got our pizza so we wouldn't have to wait. She even took our drink order to help speed things along. Outstanding!"