Mr Ace 675 West Golf Road, Hoffman Estates, IL 60169

"Gregg was awesome; listened to what I needed and we figured out a solution. Very happy!"

"This was not my 1st time visiting this store when doing side work in the area normally one can't get in the store without being approached for assistance. The young man appeared to be hiding because sure couldn't find him and when finally did he was not of much assistance and inventory for gas was of limited supply ended up going to big box market store for common part."

"Every time I go here or call, the staff are always very helpful. Just picked up a drill set here at the best price and let me tell you, I had the best interaction with Claudia, she is always very helpful and patient. This place is the best."

"This use to be a place that I’d stop at because I like to support small business’ as much as possible, and as a contractor, this is a great way for me to do that. I walked in today and absolutely everything is under lock and key. It now takes 10 minutes to get someone to help unlock the rack device. I’m not talking power tools, Im saying absolutely everything is under lock and key. It’s like stepping into San Fransisco current day.. I live in this community, and I can honestly say that if this ace is being robbed 24/7 then maybe they need to collaborate with the local Hoffman estates police department, instead of modeling their store model like those seen in California, as such treating everyone who walks in like a criminal instantly. This is Hoffman estates, a great community, and I refuse to support a business like that, which views our community as though it’s apart of Chicagos crime ridden neighborhoods on the west side."

"Save yourself some time and money and don't shop here. The "help" is rude, disrespectful and condescending. Completely unlike other Ace stores I've been to. No one could figure out how to cut a piece of glass. I had two 5 dollar reward coupons, one for birthday and one for spending money. The "manager" flat out refused to allow me to use them both. Nowhere in the fine print did it say only one reward per transaction. That combined with pretty much downright disrespecting my wife...never shopping here again. A store that would rather save the $5 from being discounted over losing a customer for life is probably better left alone."