Burger King,

401 Lincoln Highway, Fairview Heights, IL 62208

"This is the worst location I have ever been too I sit in line at the drive through for 15 minutes waiting for someone to take my order just to be told that during breakfast hours sorry we are serving lunch this has happened 3 times. I will not go to Burger King no more after this. Burger King should be called Burger Jester."

"Samantha and Logan know how to make me happy! When I came through today they completely changed my entire look on how Burger King is! I last went to this Burger King a year and a half ago and stopped due to the horrible service I received! Samantha and Logan had a very wonderful conversation with me about how they have been there for a little over a year around the time I last went and try providing the best service to my town Fairview Heights!! The store looked brand new since I haven’t went in since covid! It’s clean, the staff are friendly, and my food was hot! Thank you Samantha and Logan for taking the time to chat and help me understand why it’s better! I WILL be back frequent!"

""updated review" This location used to have excellent food and service, the last week I've been getting a very low quality meal but I've been trying to give them a chance. This morning I decided I'm done with this burger king. I get burgers in the morning because I'm tired of breakfast items. The burgers in the last week have barely been meat and buns if you're lucky they will use the right buns and the hash browns have been so saturated with oil it soaks the bag. Two times I almost lost all of my food because the bag coming apart from all the oil. You can literally squeeze the oil out of them and probably fill a shot glass halfway. I've been going to that burger king for 2 years almost every day but I'm done with it, I'm going somewhere else."