Rally's 2807 South Jefferson Avenue, St. Louis, MO 63118

"Took 20 mins to get my order taken with only 2 cars in front. They didnt have sour dough buns even though it's a new special they have been doing. Didnt have apple pies. Didnt have 4 types of beverages available. They charged me to replace sour dough bread because they didnt have any. Served me old dried out hard beef patties that actually cut my throat trying to swallow it. Put burnt to hell onions on it that must've been very old and that single bite made me sick and have had diarrhea from it. I took pictures of the garbage they served me. Couldn't believe they had 4 people working because of how long it took. Worst experience at rallys ever. The pics alone make me want to vomit. I literally had to race home and lay down because that bite of burger made me nauseous. I was looking forward to rallys cause I hadn't had it in a while and now I'll be scared to ever go back. Does that sandwich look appetizing to anyone? You can see how dry and shriveled that burger is. Had to give a single star cause 0 isn't an option."

"It was late at night, but the woman at the drive through was so cheery and kind the whole time! I even had a special request and asked if they could put the sauce for my wings on the side. They were out of lids for the small sauce containers, but the staff took the time to make some makeshift ones out of aluminum foil for me. So pleasant to talk to as well. One of the best fast food customer service teams I’ve ever encountered! Thank you!!"

"It is a rare & joyous day when the Jefferson Rally's gets an order right. They have NEVER delivered a Smoky Bacon Buford ad-ordered, and items ordered "plain" often arrive fully loaded. Choose a different location before ordering."

"I'm not sure if I've ever had an experience this bad at any of the restaurants that I have reviewed this is probably going to be one of the worst 45 minutes in the drive-thru two cars in front so that made a total of three cars still 45 minutes The food was awful you could not even eat it the fries were cold soggy. The chili cheese fries were cold and soggy the cheese wasn't even melted anymore and the burger The big Buford was disgusting same thing it was cold ice cold they did not care they absolutely do not care for under any circumstances about a customer's experience at this Rallys. I was so angry and so mad I could not even have a conversation with anyone at that restaurant I did not want it to escalate and I did not want to say anything that I would regret. I am so disappointed with the corporate office because I know for a fact they know this is going on yet they've done nothing this is not the first time this is the third time the experience was this bad I will never be back ever ever and I hope this location closes for good or they sell it to someone who cares."