Dunkin'

"Purchased a medium caramel iced coffee to start off 2024 in a happy mood. The first sip of my coffee proved there was in fact no caramel WHAT SO EVER, you couldn’t even see it at the bottom like usual. It was lifeless of caramel. I’ve never tasted a coffee so disappointing in my life. I had to do coffee surgery on it when it arrived to me, and was pretty relieved I didn’t have to throw it away. Guess what I put in it? CARAMEL AND MILK."

"Morning doughnut’s are hard probably from the day before. Coffee is inconsistent, they do move the line quickly"

"I called the Dunkin’ Donuts on Haven last night to See if they had any DIY decorating donut kits. I know they had done it in the past for Halloween so I thought it would be fun for the kids to make Christmas donuts. I Wanted it to be a present from their elf on the shelf. I talked to an employee named Jesse. He was extremely helpful and went above and beyond. He asked me if I could call him back in a half an hour because he needed to call the manager and ask if he could make one for us. I called him back later and he said that he could make one for us, and that it would be ready in the morning. I went there today with my kids to pick it up and it made their morning! Thank you so much to Jesse and the Dunkin’ Donuts manager for making my kids day today!"

"They are always out of something. The lines are ridiculously long. I wish New Lenox would shut this location down or at least place it under new management."

"Fantastic looking store, amazing coffee and the friendliest service. Jessica is the best, always happy. Everyone takes care of me, and an iced coffee on a warm day hits the spot! Drive thru is open 24hrs."