Einstein Bros. Bagels 22 Jackson Avenue, Naperville, IL 60540

"My wife and I used to go there every week for breakfast and it was a decent place but not anymore. This location is great but the place itself is absolutely out of shape, it looks disgusting, floors are dirty and I don’t know who would ever want to eat anything there inside. It must be renovated or just shut down, it’s embarrassing for downtown Naperville."

"I really appreciated the fine attitude and customer service at the Naperville Einstein Bagels location. Megan and her assistant(don’t remember her name)despite their being extremely busy maintained a pleasant and cheerful attitude. I did not see this at another Einstein location. Great job ladies."

"Nice place. I enjoyed the ancient grain bagel and chai tea latte"

"I used to love this place but today was a huge disappointment. I purchased 5 sandwiches this morning, driving 25 minutes one way just for their breakfast sandwiches. They were out of a lot of bagels including plain. I could wait 25 to 30 minutes while they were being made but did not have the time. I received 4 of the 5 sandwiches I ordered. I’ll take the blame for that because I should have checked everything since they were so busy. One sandwich did not have the egg on it as requested. One of the other sandwiches was burnt on one side. The restaurant was not as clean as it should be even though there is no dining room to sit and eat."

"One of the best Einstein Bagels shops I have gone to. I made the order 10 minutes before I got there. If you go in store to buy, the staff is not truthful and they do not tell you ahead of time the terms of a code. ALSO the new staff on Sunday made my order incorrectly. They mixed the bagels and made the wrong bagel for my veg out sandwiches. I will provide the picture to show yl the top and bottom of my sandwich, also it didn't have all the ingredients in the veg out either. I used to love this location but this time not so much."