McDonald's,

425 North Eola Road, Aurora, IL 60504

"Always ask what's in the bag. Apparently management does not reinforce the need to repeat the order before handing the bag. Don't expect an apology for mistakes. Manager did not see a problem with getting the orders wrong."

"This trash place doesn’t deserve to be open and running I never seen such an attitude. Staff is awful, we stopped by at 3AM on our way home and they were acting like we actually own something to them. After a 30seconds taking orders just told us they are closed. We drove to the pickup window and they took our orders in but when given to us it wasn’t as we ordered. Trash place"

"The female manager was rude. The guy was nice and offered free cone for waiting over 10 minutes for 6 pc nugget. I came in with QR code to order and she was very rude in saying scan it right there. Then one of the workers on the grill stopped taking Pattie’s out tray to check his phone with same gloves on. He then proceeded to continue handling food. I told the guy manager and he addressed it and the other worker on grill was checking to see who I was and how I seen it. I yelled yes I can see from right here and it’s not sanitary. I advised manager his gloves should be changed which he told female manager in Spanish to have worker change gloves. Will not return to his one. And it’s seem as if they hire only their kind as it’s only Hispanics in there."

"We got our food within just minutes of ordering and it was all fresh and hot. Fries were salted perfectly if I might add, thank you!!"

"I have only been here a few times but they always forget something. This time I got my hot fudge sundae but no spoon and by the time I got home it was very melted. They call it fast food but I was literally in a single line for over 10 minutes since they closed the second lane as seen in the picture. How can there be such a variation in quality in a chain store? “Any lane any time” except when we don't want to!"