Starbucks

"My experience at Starbucks in Harrah's Joliet was unfortunately disappointing. I ordered an eggs bacon cheese sandwich, but instead of using the nearby grill, the staff reheated an old sandwich in the microwave, resulting in an overcooked and hard texture—almost like a hockey puck. This choice impacted the overall quality of the meal and, consequently, my overall impression of the Harrah's experience. Unfortunately, this leaves me hesitant to return in the future."

"Only person in line, Batista opted to ignore me while she stood behind the counter on her phone. She did kindly tell me, " I'll be with you in a minute". Nope I waited till another took my order. But lucky me the first one who ignored me was kind enough to prepare my half cup of 5 dollar coffee. You should maybe opt for the free coffee at all the stations along the casino. Sorry Starbucks you really fell short ....well off to drink my coffee, oh wait its gone, half cup didn't last thru writing of this review."

"Went for coffee and a doughnut Sandra was very helpful and nice the coffee was hot and the doughnut was very good she even knows her customers by name and preference on how they like their drinks made"

"My frappaccino tastes great but I didn't like the fact that I couldn't use my treat receipt here or my free reward from the stars that I accumulate every time I go there"

"Worst Starbucks around. I have gone there many times. It used to be great. The last 3 times I've gone there the manager is rude to customers and staff. The drinks are terrible. They never taste like the other Starbucks locations I go to. I only went there because it is close to my work. I gave them one more chance today and I was disappointed yet again. I have sent notes to corporate but as far as I can tell nothing has changed. This Starbucks is giving the chain a bad name. YUCK!"